October 23rd, 2018
Kyruus Announces Launch of ProviderMatch for Salesforce on the Salesforce AppExchange to Help Health Systems Deliver Optimal Access Experience
New Strategic Investment Supports Go-to-Market Partnership
Boston, MA – Kyruus, a leader in provider search and scheduling solutions for health systems, today announced the availability of ProviderMatch for Salesforce, which integrates into Salesforce Health Cloud on the Salesforce AppExchange. The solution enables access centers to deliver a personalized, end-to-end patient experience by combining Salesforce’s 360 degree view of the patient with Kyruus’ robust matching, appointment booking, and provider data management capabilities.
The launch of ProviderMatch for Salesforce accompanies a strategic investment in Kyruus from Salesforce Ventures, the global CRM leader’s corporate investment group. With access centers serving as a key “front door” to health systems, the two companies have already seen significant demand for the combined offering of ProviderMatch and Health Cloud.
“In healthcare, customer relationship management starts with the first point of contact – when a patient seeks access to care at a health system,” said Matt Garratt, Managing Partner at Salesforce Ventures. “Kyruus has built a platform that enables health systems to match and book patients with the right providers. We’re especially excited to invest in the company because they’re unique in facilitating this service across all access points.”
Kyruus has experienced rapid growth and now manages 150,000 providers across many of the nation’s leading health systems on its platform. The enterprise-wide ProviderMatch platform helps health systems match patients with the right providers whether patients access care by calling in, searching online, or obtaining a referral from another provider.
“We’ve seen incredible momentum for our combined offering with Salesforce as health systems face rising competition and take steps to differentiate the experience they provide to their customers,” said Graham Gardner, CEO of Kyruus. “Having Salesforce join as an investor propels our ability to meet that market demand, build on the value we deliver together, and improve how patients access healthcare.”
About Salesforce AppExchange
Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 5,000 solutions, 6 million customer installs and 80,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses.
About Salesforce Ventures
Salesforce is the fastest growing top five enterprise software company and the #1 CRM provider globally. Salesforce Ventures—the company’s corporate investment group—invests in the next generation of enterprise technology that extends the power of the Salesforce Customer Success Platform, helping companies connect with their customers in entirely new ways. Portfolio companies receive funding as well as access to the world’s largest cloud ecosystem and the guidance of Salesforce’s innovators and executives. With Salesforce Ventures, portfolio companies can also leverage Salesforce's expertise in corporate philanthropy by joining Pledge 1% to make giving back part of their business model. Salesforce Ventures has invested in more than 275 enterprise cloud startups in 17 different countries since 2009. For more information, please visit www.salesforce.com/ventures.
Salesforce, AppExchange, Salesforce Ventures, Service Cloud and others are among the trademarks of salesforce.com, inc.
Kyruus delivers industry-defining provider search and scheduling solutions that help health systems match patients with the right providers across their enterprise-wide access points. Serving 150,000 providers across leading health systems nationwide, the ProviderMatch suite of solutions—for consumers, access centers, and referral networks—enables a modern and consistent patient experience, while optimizing provider utilization. The company’s award-winning provider data management platform powers each of the ProviderMatch solutions and transforms how health systems understand and manage their provider networks. To find out why a Better Match Means Better Care, visit www.kyruus.com.