The combination of our multi-channel patient access applications and the provider data management platform that powers them helps health systems deliver a consistent patient experience enterprise-wide.
Patients seek appointments through several different entry points to a health system—including via the call center, website, & provider offices—so why solve access challenges in only one of them? The ProviderMatch platform enables health systems to unify and optimize patient access enterprise-wide with the same provider information appearing in each channel. The result? A better patient experience that drives higher acquisition, conversion, and retention.
We knew if we were going to differentiate ourselves in a big way, we had to take a holistic approach and not just improve access in a single channel. Kyruus’ multi-channel solution enables us to make it easy for patients, agents, and providers alike to find and schedule appointments with the right providers.
Katie Logan, VP of Experience at Piedmont Healthcare
