Find out how Ochsner Health launched an automated, system-wide provider and location directory that boosts patient engagement—and cuts manual data updates by about 80%.
Learn how Northeast Georgia Health System implemented a new digital access strategy to improve their competitive position and saw 75% of appointments being booked for new patients.
Discover how SCL Health (now Intermountain Healthcare) reinvented digital patient access across the enterprise and saw a 21% increase in online scheduling volume.
Discover how UAB's multi-channel approach to patient access helped it boost schedule utilization by 3%
See how Piedmont rapidly grew to book more than 12,000 appointments online per month
Learn how Banner launched online consumer scheduling with 99.8% physician-reported accuracy
Read how Providence built a system-wide directory of 20K providers and improved call conversion by 40%
Discover how Geisinger improved the accuracy of the data on their provider profiles by 30%
Learn how Inspira mobilized an enterprise to launch online scheduling and grew their organic share of traffic by 11% points
"We knew if we were going to differentiate ourselves in a big way, we had to take a holistic approach and not just improve access in a single channel. Kyruus’ multi-channel solution enables us to make it easy for patients, agents, and providers to find and schedule appointments with the right providers."
Katie Logan, Chief Consumer & Strategic Planning Officer at Piedmont Health
"Across our organization, we share a deep commitment to delivering high quality care to the growing number of communities we serve. Taking the initiative to build a more consolidated and comprehensive view of our providers and their specific areas of expertise was a foundational step as we sought to empower patients online in new ways."
Dr. Stephen Hosea, Chief Medical Information Officer at FMOLHS
"Prior to ProviderMatch, we lacked a single, searchable source of truth on the providers in our network and their areas of expertise, which hindered both call center workflow and patient-provider matching accuracy. Now we have a technology-driven approach to pairing patients with the right providers and a new level of insight into the providers in our network."
Julie O'Toole, Vice President of Patient Access & Service at Community Health Network
"As we looked to boost service to patients and provide more timely, precise care, finding the right patient-provider matching technology was essential. KyruusOne enabled us to centralize our provider directory and enhance the data by sourcing details about providers' clinical expertise directly from those who know it best - our Baystate Health and community providers."
Betty LaRue, Chief Operating Officer, Physician Group at Baystate Health
"Unifying our provider data gave us a clear picture of how our network meets consumer demand. Understanding the detailed clinical focus of individual providers allowed us to realign departments to ensure providers practice at the top of their license while providing the best care for our patients."
Andy Hare, Associate Vice President at UAB Medicine
"As we set out to make it easier for consumers to access care at Banner, we knew we needed to first build a comprehensive view of the physicians who deliver that care and their unique areas of focus. With Kyruus, we found a partner for both the physician data and patient access components of our digital front door initiative."
Chris Castellano, Vice President of Customer Experience Channels at Banner
"If Geisinger was an eCommerce company, our providers would be our products. We must master our data accordingly to gain provider trust and be sure we are displaying correct information to patients seeking care."
Sarah Sommer, Vice President of Digital Engagement at Geisinger
"The foundation of online patient acquisition is a robust digital catalog of providers. Kyruus powers our digital inventory so we can deliver a modern experience to patients searching for care, giving them the information they need to find the right PSJH provider with ease."
Aaron Martin
Executive Vice President and Chief Digital Officer at Providence
"The foundation of online patient acquisition is a robust digital catalog of providers. Kyruus powers our digital inventory so we can deliver a modern experience to patients searching for care, giving them the information they need to find the right PSJH provider with ease."
Aaron Martin
Executive Vice President and Chief Digital Officer at Providence
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