December 19th, 2018
Geisinger Health System Launches New Digital Experience for Consumers Utilizing Patient Access Platform from Kyruus
Renowned Health System Enhancing Access with Dynamic Patient-Provider Matching
Boston, MA – Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that Geisinger, one of the nation’s largest integrated health services organizations, is now utilizing ProviderMatch for Consumers on its website to help patients find the right providers across the Geisinger network. Built on the KyruusOne™ provider data management platform, the new solution is helping Geisinger deliver a modern online experience that makes it simple for consumers to hone in on providers matching their unique, multi-faceted search criteria.
When looking for a new consumer-facing solution, Geisinger prioritized finding one that could not only deliver a more dynamic digital experience, but also robust data management capabilities to make it easier to maintain – and ultimately publish – detailed, up-to-date provider information. By centralizing this data in KyruusOne, Geisinger has both streamlined processes and gained new visibility into its network across both employed and affiliate providers. The robust provider directory provides insights into providers’ clinical areas of focus down to the conditions they treat and procedures they perform. With this data powering ProviderMatch, Geisinger is now able to offer consumers the ability to search for providers based on their specific needs.
“We know that healthcare consumers today are increasingly proactive in taking control of their health and accessing care, and are searching online for physicians and other providers who not only meet their clinical needs, but also are convenient and relatable,” said Don Stanziano, Chief Marketing Officer at Geisinger. “With Kyruus, we’ve been able to make our provider network easily searchable in a user-friendly experience on Geisinger.org. Perhaps more importantly, the data we will gather through the Kyruus tool will give us the insight we need to continue to improve the consumer experience and support our marketing growth goals.”
In addition to delivering a modern and consumer-friendly search experience, ProviderMatch for Consumers also integrates with underlying practice management systems - facilitating seamless and convenient self-service scheduling. Online scheduling is a critical piece of Geisinger's vision as it further advances digital patient access.
“Geisinger has earned its reputation as a pioneer by prioritizing innovation aimed at improving both patient care outcomes and the overall patient experience,” said Graham Gardner, CEO of Kyruus. “It is extremely rewarding to support the Geisinger team as they bring a new level of digital access to their communities.”
One of the nation’s most innovative health services organizations, Geisinger serves more than 1.5 million patients in Pennsylvania and New Jersey. The system includes 13 hospital campuses, a nearly 600,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. Geisinger is known for its focus on caring and innovative programs including the ProvenCare® best-practice approach to maximize quality, safety and value; ProvenHealth Navigator® advanced medical home; Springboard Health® population health program to improve the health of an entire community; ProvenExperience™ to provide refunds to patients unhappy with their care experience; and Geisinger’s MyCode® Community Health Initiative, the largest healthcare system-based precision health project in the world. With more than 215,000 volunteer participants enrolled, MyCode is conducting extensive research and returning medically actionable results to participants. A physician-led organization, with approximately 32,000 employees and more than 1,800 employed physicians, Geisinger leverages an estimated $12.7 billion positive annual impact on the Pennsylvania and New Jersey economies. Repeatedly recognized nationally for integration, quality and service, Geisinger has a long-standing commitment to patient care, medical education, research and community service. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.
Kyruus delivers industry-defining provider search and scheduling solutions that help health systems match patients with the right providers across their enterprise-wide access points. Serving 150,000 providers across leading health systems nationwide, the ProviderMatch suite of solutions—for consumers, access centers, and referral networks—enables a modern and consistent patient experience, while optimizing provider utilization. The company’s award-winning provider data management platform powers each of the ProviderMatch solutions and transforms how health systems understand and manage their provider networks. To find out why a Better Match Means Better Care, visit www.kyruus.com.