Our consumer-facing provider search and scheduling solution helps health systems boost patient acquisition, conversion, and retention.
Today’s healthcare consumers are spending more and more time online searching for care. Without a comprehensive digital strategy, health systems risk losing online consumers—new and existing—to competing healthcare providers. ProviderMatch for Consumers enables patients to find the right providers, make informed care decisions, and schedule appointments online. Powered by KyruusOne, the same provider data management platform powering the other ProviderMatch applications, it helps health systems boost patient acquisition, demand conversion, and retention.
Consumers search online when looking for a new provider
Consumers say appointment availability is extremely important
Consumers conduct research even after receiving a referral
ProviderMatch—with SEO features to boost search rankings—is embedded directly into the health system’s website and mobile apps, driving traffic directly to them. Health systems place a dynamic provider search bar on their homepage engage consumers and support accurate patient-provider matching.
ProviderMatch’s search engine enables consumers to initiate provider searches based on a single keyword or phrase—including in lay terms—so they can minimize guesswork and find the best matches for their unique needs faster.
The foundation of online patient acquisition is a robust digital catalog of providers. Kyruus powers our digital inventory so we can deliver a modern experience to patients searching for care, giving them the information they need to find the right PSJH provider with ease.
-Aaron Martin, EVP and Chief Digital Officer, Providence St. Joseph Health
Rich provider profiles deliver a complete picture of providers so consumers can make informed choices about their care. A variety of filters and sorting options, as well as patient reviews, help consumers hone in on the right matches for their needs and preferences (e.g., locations, availability).
Easy scheduling steps allow consumers to book appointments at convenient times—without needing to pick up the phone. ProviderMatch can book directly into leading practice management systems and also surface appointment inventory for practices without a direct integration.
See ProviderMatch In Action
