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ProviderMatch for Consumers

Online consumer-facing provider search and scheduling solution that helps health systems boost patient acquisition, conversion, and retention.

ProviderMatch for Consumer Search Results

Attract. Engage. Retain.

  

Modernizing Health Systems’ Digital Front Doors

Today’s healthcare consumers are spending more and more time online searching for care. Without a comprehensive digital strategy, health systems risk losing online consumers—new and existing—to competing healthcare providers. ProviderMatch for Consumers enables patients to find the right providers, make informed care decisions, and schedule appointments online. Powered by KyruusOne, the same provider data management platform powering the other ProviderMatch applications, it helps health systems boost patient acquisition, demand conversion, and retention.

53%

Consumers search online when looking for a new provider

82%

Consumers say appointment availability is extremely important

90%

Consumers conduct research even after receiving a referral

Boost Patient
Acquisition

Embedding ProviderMatch in their websites strengthens a health system’s online presence, boosts their rankings in search results by improving Search Engine Optimization, and delivers the modern, self-service digital experience consumers are looking for.

Increase Demand 
Conversion

Dynamic search capabilitiesincluding a range of filters for important patient preferences (e.g., location, accepted insurances), clear calls to action, and intuitive online scheduling raise the likelihood that initial patient interest will translate into booked appointments.

Improve Patient 
Retention

Matching patients with the right providers, at the right time, positions patients to receive appropriate care, in turn driving better clinical outcomes and increasing patient satisfaction. Better matches, combined with convenient self-service scheduling, keeps patients in-network.
ProviderMatch for Consumers Embedded Search

Embedded Provider Finder Solution


ProviderMatch—with SEO features to boost search rankings—is embedded directly into the health system’s website and mobile apps, driving traffic directly to them. Health systems place a dynamic provider search bar on their homepage engage consumers and support accurate patient-provider matching.

Dynamic “Smart Search”


ProviderMatch’s search engine enables consumers to initiate provider searches based on a single keyword or phrase—including in lay terms—so they can minimize guesswork and find the best matches for their unique needs faster.

Search Function in ProviderMatch for Consumers

The foundation of online patient acquisition is a robust digital catalog of providers. Kyruus powers our digital inventory so we can deliver a modern experience to patients searching for care, giving them the information they need to find the right PSJH provider with ease.

-Aaron Martin, EVP and Chief Digital Officer, Providence St. Joseph Health

Provider Profile in ProviderMatch for Consumers

Comprehensive Provider Profiles


Rich provider profiles deliver a complete picture of providers so consumers can make informed choices about their care. A variety of filters and sorting options, as well as patient reviews, help consumers hone in on the right matches for their needs and preferences (e.g., locations, availability).

Intuitive Online Scheduling


Easy scheduling steps allow consumers to book appointments at convenient times—without needing to pick up the phone. ProviderMatch can book directly into leading practice management systems and also surface appointment inventory for practices without a direct integration.

ProviderMatch for Consumers DirectBook
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Insightful Demand Generation Analytics


ProviderMatch Analytics puts actionable consumer demand analytics at the fingertips of health system marketers in a way they’ve never had before. By combining website behavior – including site visits, search types, and filter activities – with rich appointment activity in one place, marketers can make data-driven decisions to boost digital patient acquisition.

Hear how Banner Health leverages ProviderMatch for Consumers to offer a frictionless patient access journey.

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See ProviderMatch In Action

Request Demo