Online consumer-facing provider search and scheduling solution that helps health systems boost patient acquisition, conversion, and retention.
Attract. Engage. Retain.
Healthcare in the Digital Age
Consumers are no longer just picking up the phone to find the right providers; more and more, healthcare consumers are doing their due diligence online. Health systems must modernize their “digital front doors” to attract consumers online and drive conversion with direct calls to action. Digital tools are also critical for retaining those patients seeking the self-service capabilities they’ve become accustomed to in other industries.
Modern Self-Service for Today’s Patients
ProviderMatch for Consumers enables patients to find the right providers, make informed care decisions, and schedule appointments online. Powered by KyruusOne, the same provider data management platform powering the other ProviderMatch applications, it helps health systems boost patient acquisition, demand conversion, and patient retention.
Boost Patient Acquisition
Embedding ProviderMatch in their websites strengthens a health system’s online presence, boosts their rankings in search results by improving Search Engine Optimization, and delivers the modern, self-service digital experience consumers are looking for.
Increase Demand Conversion
Dynamic search capabilities—including a range of filters for important patient preferences (e.g., location, accepted insurances), clear calls to action, and intuitive online scheduling raise the likelihood that initial patient interest will translate into booked appointments.
Improve Patient Retention
Matching patients with the right providers, at the right time, positions patients to receive appropriate care, in turn driving better clinical outcomes and increasing patient satisfaction. Better matches, combined with convenient self-service scheduling, keeps patients in-network.
Embedded Provider Finder Solution
ProviderMatch—with SEO features to boost search rankings—is embedded directly into the health system’s website and mobile apps, driving traffic directly to them. Health systems place a dynamic provider search bar on their homepage engage consumers and support accurate patient-provider matching.
Dynamic “Smart Search”
ProviderMatch’s search engine enables consumers to initiate provider searches based on a single keyword or phrase—including in lay terms—so they can minimize guesswork and find the best matches for their unique needs faster.
Comprehensive Provider Profiles
Rich provider profiles deliver a complete picture of providers so consumers can make informed choices about their care. A variety of filters and sorting options, as well as patient reviews, help consumers hone in on the right matches for their needs and preferences (e.g., locations, availability).
Intuitive Online Scheduling
Easy scheduling steps allow consumers to book appointments at convenient times—without needing to pick up the phone. ProviderMatch can book directly into leading practice management systems and also surface appointment inventory for practices without a direct integration.
Hear how Banner Health leverages ProviderMatch for Consumers to offer a frictionless patient access journey.
