Today’s healthcare consumers rely on both health plan and health system websites to find the right providers, services, and locations. But inconsistencies in provider profiles and scheduling options across the channels – even within integrated delivery networks (IDNs) – create a fragmented experience that leaves consumers frustrated and unsure of their care decisions.
Watch this webinar to hear from industry experts about new opportunities for IDNs to create consistent experiences that help people navigate care seamlessly, regardless of where they start their search for care within the network. Real-world examples from Geisinger Health and Centene will inspire you to think about cross-channel connectivity at your own organization.
What you’ll learn:
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