In the face of the COVID-19 pandemic, health systems across the country experienced an immediate strain in capacity, forced to prioritize the influx of patients with the most urgent needs and push out access for many others. As various phases of ‘re-opening’ progress has begun, health systems are taking strategic and innovative approaches to enabling broader access to care, while also preparing for potential future waves of the pandemic. The planning process spans a range of important patient access topics - from the role of virtual care in the future and what the go-forward digital front door looks like, to how to think about different specialties in the re-opening process and what strategies to employ to connect with various patient communities.

Join leaders from Providence, Houston Methodist, and the University of Pittsburgh Medical Center (UPMC) to hear how their organizations are shifting from responding to the pandemic to rolling out recovery plans as they expand access to care, optimize their resources, and continue planning for the future.

This session in our virtual forum series will focus on:

  • How health systems are going about opening up access and communicating care options to their communities
  • What role different technologies, innovations, and analytics will play in recovery and resurgence planning
  • What lessons health systems have learned from this experience and what potentially permanent changes it has brought


*Please Note: This Forum Has Ended* 

Featured Speakers:

Aaron Martin Headshot-resized Katie Scott headshot-resized Stephen Spielman headshot-resized
Executive Vice President &
Chief Digital Officer,
Vice President,
UPMC Enterprises,
University of Pittsburgh
Medical Center
SVP & Chief Operating Officer,
Houston Methodist Specialty
Physician Group; President,
Houston Methodist Primary Care Group


*This Forum Has Ended

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