The onset of COVID-19 has thrust the digital front door for health systems even more into the spotlight. As website traffic skyrockets with consumers seeking information, assistance, and access online, digital technology has a powerful role to play in helping health systems triage and route patients effectively. Hear insights on digital access strategies - and adjusting them to meet the changing needs of patient communities – from health system leaders at OSF Healthcare, Banner Health, and Providence.

This portion of the virtual forum series will focus on:

  • How health systems are utilizing existing and new digital technologies (e.g., virtual assistants) to enable access for different patient segments
  • The role that virtual care has played during the crisis and how leaders are thinking about expanding it moving forward
  • Implications of the crisis on the role of digital access in the short and long-term 


*Please Note: This Forum Has Ended*

Featured Speakers:

Jennifer Junis Headshot-resized Sara Vaezy Headshot-resized Chris Castellano Headshot-new-resized
SVP, Digital Health,
OSF HealthCare
Chief Digital Strategy Officer,
VP, Customer Experience Channels, Banner Health
Nick Patel Headshot-resized
Erin Jospe Cropped
Chief Digital Officer,
Prisma Health

CEO and Co-founder,

Chief Medical Officer & SVP, Account Management, Kyruus


*This Forum Has Ended

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