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University of Alabama at Birmingham (UAB) Medicine, the largest academic medical center in Alabama, is committed to delivering patient-centric care. In order to do so, UAB invested in their provider directory to help them confidently match patients to the right providers – regardless of whether patients search for care online or call into the newly centralized access center.

Download UAB Medicine Case Study - KyruusWith new insight into provider expertise across the network, UAB increased demand conversion and optimized utilization of their provider network.

Learn how a multi-channel approach to access helped UAB achieve:

  • 48% increase in online appointment requests
  • 2% increase in overall provider schedule density
  • 6% increase in scheduling volume within the access center

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