Reactivating Patient Access and Navigating Recovery in the COVID-19 Period

Healthcare organizations around the country find themselves in various stages of COVID-19 response, while simultaneously working to maintain patient access and prepare for an eventual recovery. The pandemic has put a spotlight on patient access issues, created complex new challenges, and increased the urgency around deploying digital solutions. Responding to these challenges and innovating for the pandemic (and beyond) requires addressing the three key pillars below.

Download the guide to learn strategies, tactics and tips for how to:

• Ensure your patient access model is integrated and flexible 
• Enable effective consumer triage, routing and booking across access channels
• Integrate and optimize virtual care offerings