Skyrocketing consumer demand for digital self-service continues to impact the evolving patient access journey. It’s clear that consumers want flexibility in when, where, and how they access information and engage with healthcare providers. 

Watch this webinar to hear key findings from our 2022 Patient Access Journey Report, including consumers’ latest thoughts about how they search for, select, and schedule care, as well as insights from Pam Landis SVP, Digital at Hackensack Meridian Health about how Hackensack is expanding digital strategies to stay connected to consumers at each step of their journey to care. 

What You’ll Learn: 

  • What consumers shared in a recent survey about how they are finding, selecting, and accessing care today
  • Why one digital front door is no more—and how consumer preferences encompass many digital doors 
  • How Hackensack is leaning into digital self-service strategies to meet consumer demand and drive operational efficiencies


Watch anytime, on-demand!


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Pam Landis

Senior Vice President, Digital Engagement

Hackensack Meridian Health


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