Today’s digitally-empowered healthcare consumer is faced with endless decisions on their journey to finding care: Who is the best provider for me? What is the most convenient location to receive care? Should I see a provider virtually?, and so on. With consumers interested in accessing care through digital channels on the rise, how are healthcare organizations evolving their “find-a-provider” directories to create truly holistic Find Care experiences?

Watch this webinar to learn about what a true Find Care experience should look like,  key strategies that healthcare organizations should employ to transform their provider directories, and insights from UPMC and Northeast Georgia Health System about how they are creating simplified and consistent online access strategies to guide consumers to the right care the first time. 

Watch this webinar to learn:
  • What crucial elements you need to prioritize in creating a comprehensive online Find Care experience
  • What consumers are looking for in an optimal digital access experience 
  • How two leading healthcare organizations are simplifying the online patient access journey for consumers with a connected and consistent “one stop shop” for care


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Katie Scott

Vice President of Digital Strategy and Innovation, UPMC


Sean Couch

Executive Director, Communications and Consumer Strategy, Northeast Georgia Health System

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