providers who refer out of network cite lack of in-network visibility
patients leave without appointment booked for follow-up referral
referrals providers receive & consider clinically inappropriate
ProviderMatch’s smart search engine not only gives providers visibility into who’s in the network, but also makes it easy for them to search network-wide for those best suited to their patients’ needs based on detailed clinical focus areas and key non-clinical filters (e.g., location, language, and availability).
Rich profiles enable providers and referring staff to understand other providers’ clinical areas of practice in detail, as well as access other relevant details—from years in practice and accepted insurances to education and training—to factor in as they determine where to route referrals.
ProviderMatch makes it quick and easy to find an appropriate provider for referral, ensure patients leave with a follow-up appointment, and maintain visibility throughout the process. What’s more, providers gain continued transparency into referral status, so they stay in the loop about their patients.
A unified, user-friendly referral queue enables provider offices or discharge coordinators to manage all inbound referrals centrally and also process phone-based appointment requests in a way that maximizes workflow efficiency.