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ProviderMatch for Referral Networks

Web-based provider search and scheduling solution that helps health systems boost patient retention, reduce misdirected referrals, and improve referral processes.

ProviderMatch for Referral Networks

Engage Your Providers. Retain Your Patients.

 

Optimizing Patient Retention Through Referral Management

Enabling effective care coordination requires making it easy for providers to understand who else is in the network, what they do, and where they’re located. To facilitate care collaboration and foster patient retention, health systems need to empower providers with more robust information about their networks, as well as easier ways to ensure patients leave their offices with their referral appointments in hand. ProviderMatch for Referral Networks gives providers and staff a technology-driven approach for selecting and scheduling referrals. Powered by KyruusOne, the same provider data management platform powering the other ProviderMatch applications, the solution helps health systems improve patient retention, reduce misdirected referrals, and streamline referral workflows.

45%

providers who refer out of network cite lack of in-network visibility

42%

patients leave without appointment booked for follow-up referral

25%

referrals providers receive & consider clinically inappropriate

Boost Patient 
Retention

ProviderMatch delivers visibility into the full provider network and enables dynamic provider searches based on a host of criteria, so providers and their staff can more easily understand the clinical expertise available within their networks.

Reduce Misdirected 
Referrals

Comprehensive provider profiles—displaying providers’ clinical areas of expertise at a detailed level—and robust search capabilities enable providers and staff to route patients to the providers best suited to patients' unique needs.

Improve Referral
Processes

A quick and dynamic provider search process replaces stagnant lists and other traditional data sources, while enterprise-wide appointment availability and direct scheduling allow for referral booking before the patient leaves.  
Referral details in ProviderMatch for Network Referrals

Dynamic Smart Search


ProviderMatch’s smart search engine not only gives providers visibility into who’s in the network, but also makes it easy for them to search network-wide for those best suited to their patients’ needs based on detailed clinical focus areas and key non-clinical filters (e.g., location, language, and availability).

Robust Provider Profiles


Rich profiles enable providers and referring staff to understand other providers’ clinical areas of practice in detail, as well as access other relevant details—from years in practice and accepted insurances to education and training—to factor in as they determine where to route referrals.

Referral Details in ProviderMatch for Network Referrals
Referral details in ProviderMatch for Network Referrals

Efficient Referral Processes


ProviderMatch makes it quick and easy to find an appropriate provider for referral, ensure patients leave with a follow-up appointment, and maintain visibility throughout the process. What’s more, providers gain continued transparency into referral status, so they stay in the loop about their patients.

Centralized Referral Queue


A unified, user-friendly referral queue enables provider offices or discharge coordinators to manage all inbound referrals centrally and also process phone-based appointment requests in a way that maximizes workflow efficiency.

Network referral queue
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Novel Referral Insights


Unified referral insights give health systems an unprecedented view of provider referral patterns and subsequent patient outcomes, enabling them to identify opportunities to improve processes and close gaps in network clinical coverage that could lead to patients seeking care outside the system.

Hear how Piedmont Health is using ProviderMatch for Referral Networks to facilitate seamless patient access across their CIN.

See ProviderMatch In Action

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