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Providence St. Joseph Health is one of the country’s largest not-for-profit health systems, spanning seven states along the West Coast. As they evolved through M&A, they knew that to provide best-in-class patient access experiences, they’d need to start by gaining better visibility into their large and growing provider network.

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PSJH engaged Kyruus to first create an enterprise-wide provider directory and then streamline the provider search process in their access center. Download the case study to learn how this work enabled PSJH to:

  • Capture rich clinical and logistical information about thousands of providers
  • Deliver a consistent, best-in-class experience across multiple points of access
  • Boost demand conversion rates in the access center by 150%

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