As COVID-19 spreads rapidly, health systems are facing extreme pressure to manage a surge of urgent needs, while still maintaining access for patients with ongoing care needs separate from the virus. In the process, many organizations have been forced to reevaluate their concept of “patient access” and how to deliver care moving forward. In this webinar, Dr. Sylvia Romm, Chief Innovation Officer at Atlantic Health System, and Pamela Landis, VP of Digital Engagement at Hackensack Meridian Health, share how they’ve reacted to COVID-19 to expand access and how these steps fit into their longer-term access models.  

 Learning focus on:
  • How digital patient engagement solutions can help educate and triage patients online, plus tips for choosing and implementing them effectively
  • Insights for adjusting existing programs to meet needs of the current situation (e.g. expanding virtual care offerings and modalities) 
  • What role alternative sites of care can play in enabling fast access - both during and outside of a pandemic
  • What impact COVID-19 could have on access moving forward


Romm, Sylvia

Dr. Sylvia Romm

Chief Innovation Officer, Atlantic Health System

Landis, Pam

Pam Landis

Vice President of Digital Engagement, Hackensack Meridian Health


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