How Piedmont Healthcare Connected Access System-Wide and Made Online Scheduling a Reality
For Piedmont Healthcare, a large, not-for-profit health system serving 2M+ patients in Georgia, delivering a differentiated consumer experience started with transforming access. Piedmont knew they needed to both unify key access points and make it easy for consumers to schedule online.
Working with Kyruus, Piedmont launched open online scheduling with instant adoption from new and existing patients. A direct integration with Piedmont's EHR provides visibility into real-time availability and the ability to book conveniently online – not only with providers, but also with retail and urgent care clinics.
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