Acquire, convert, and retain patients at each point of their journey with enterprise-wide digital scheduling.
For consumers through your website, mobile app, Google, or other “digital door” for consumers schedule via self-service
For agents in your access center to quickly find availability and schedule patients on the first call
For office staff, to easily book referrals with in-network providers before patients leave the office
For emergency department or urgent discharge staff to ensure follow up care is booked
Leverage our integrations with leading electronic health record (EHR) systems, such as Epic, Cerner, and athenahealth, to offer intuitive appointment booking workflows for patients, staff, and agents to create a consistent access experience across your organization.
Aggregate scheduling data across the enterprise for both owned and affiliated practices to surface appointment availability in ProviderMatch so users can easily view, sort, and filter providers’ availability.
Surface templated or custom pre-booking validation questions to confirm patients meet specific requirements before booking online, ensuring a more accurate patient-provider match.
Leverage clinical validation options tied directly to Kyruus’ proprietary clinical taxonomy of over 30,000 terms to ensure that a patient’s need matches the providers expertise—increasing scheduling accuracy and building provider trust that the right patients for their practice are being scheduled online.
Modernize the patient experience across digital channels by enabling consumers to find and book a variety of care types such as imaging, labs, vaccines, and more through a streamlined, one-stop-shop experience.
With the ability to surface providers, locations, and services in a singular experience organizations can offer any user the convenience and flexibility to schedule the right care option at the right time and in the right place.
Capture demand beyond owned digital properties by leveraging the robust ProviderMatch Network to attract and convert patients with direct online scheduling wherever they are—from Google search to health plan websites to other third-party content partners.
Surface the same real-time availability and consumer-friendly appointment purposes to streamline access to care and increase conversion across digital channels.
User-specific permissions offer more configurable authenticated scheduling experiences for unique users such as access center agents and staff.
Leverage workflows driven by user type to enable scheduling alerts, rules, and expose specific availability or scheduling options only relevant to distinct user groups. With this level of configurability, organizations can create an efficient and consistent experience wherever a consumer accesses care.
Robust analytics offer novel insights about the types of care that are being scheduled and provide a clear view of network composition that enables organizations to remain well-positioned to serve patient needs.
Use real-time data to assess geographic and clinical coverage across the network to maximize capacity utilization by analyzing booking, cancellation, and no-show rates by provider, appointment purpose, specialty, and more. This rich insight also helps organizations make data-driven recruiting and expansion decisions.
For more recommendations on how to create a holistic Find Care strategy—and to get a handy, self-assessment checklist to identify what your experience might be missing—download our full guide.
