1,000 Consumers Weigh in on Everything From Virtual Care to Vaccines
Digital patient access has undergone a major transformation during the pandemic and consumer preferences have evolved along with it. New insights, from a 2021 survey of 1,000 people, reveal the importance of hybrid approaches to care delivery (virtual and in person) and digital access offerings to meet growing demand for convenient self-service in the future.
Key findings include:
As care demand rebounds, healthcare organizations have the opportunity to differentiate themselves by creating increasingly flexible, patient-centric access and delivery models. For more insights on how to meet changing consumer preferences, download the full report.
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