The Importance of Online Appointment Scheduling
For health systems looking to technology to improve patient experience, your website is a one-stop-shop to both engage and convert the modern healthcare consumer using online scheduling. Hesitant to implement online scheduling? It may be costing you business. In fact, over 2/3 of consumers reported that they are more likely to choose providers who offer the ability to book appointments online.
Despite consumer demand, only a third of leading health systems currently offer widespread online self-scheduling for existing patients, and even fewer for new patients. To that end, online scheduling provides a competitive edge to health systems looking to become more consumer-centric and capture growing online demand.