Kyruus News

Leading Health System Leverages Kyruus Technology to Enhance the Provider Search Experience Across Its Expanded Network

Leaders from Both Organizations to Share Insights on Enabling Digital Patient Access Innovation at Top Healthcare IT Conference

Florida-Based Health System to Enhance Patient-Provider Matching and Scheduling Across Multiple Access Points

Four Nationally-Recognized Healthcare Executives to Discuss Driving a Consistent Brand and Patient Experience Across an Enterprise in First Ever ATLAS CEO Panel

Kyruus Survey of 200 Physicians Shines Spotlight on Lack of Detailed Provider Data and Scheduling Options; Findings Indicate One-Third of Out-of-Network Referrals Avoidable

Boston, MA – Kyruus today announced findings from a survey of 100 primary care and 100 specialty physicians aimed at better understanding referral practices and uncovering opportunities to improve care coordination. The findings, published in the 2018 Referral Trends Report: Positioning for Patient Retention, highlight providers’ top challenges in making optimal, in-network referrals. While 77 percent of providers surveyed recognize the importance of keeping patients in-network for care coordination, a notable 79 percent say they refer patients out of network. Coupled with other key insights, such findings suggest that improving referral processes can go a long way in helping health systems boost patient retention.

Missouri-Based Integrated Health System Will Use Kyruus Patient Access Solutions to Centralize Call Center Operations and Modernize Its Online Offerings

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that CoxHealth, Springfield, Missouri’s only locally owned health system, has selected the company’s patient access platform to support critical patient experience initiatives. The six-hospital system will first build a digital provider directory in KyruusOne™ and then deploy ProviderMatch for Access Centers and ProviderMatch for Consumers to optimize patient-provider matching and improve the overall experience for patients accessing care at the health system.

Leading Provider of Care in Mississippi to Empower Its Call Center Staff with a
Comprehensive Provider Directory and Powerful Provider Search Solution

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that the University of Mississippi Medical Center (UMMC), has selected the company’s ProviderMatch for Access Centers solution to optimize patient access to its network of providers across the state of Mississippi. The only academic medical center in the state, UMMC includes 800-plus providers who deliver care at 170 locations, including the organization’s six hospitals. ProviderMatch for Access Centers will make it easier for call center agents to identify the right provider for patients’ needs, enabling more precise patient-provider matching to support both patient and provider satisfaction.

Health System Leaders to Discuss the Role of Patient Access in Driving Systemness; Keynotes Include Founder of Travelocity.com and Customer Experience Futurist

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, announced that its Fifth Annual Thought Leadership on Access Symposium (ATLAS) will take place in Boston from October 15-17, 2018. ATLAS is the preeminent patient access conference for hospital and health system leaders. This year’s theme, Systemness. Ignited, will center on the role that patient access plays in laying the foundation for a positive and cohesive patient experience across the entire health system enterprise.

Leading Health System to Operationalize Enterprise-Wide Provider Data Management and Facilitate Precise Patient-Provider Matching Across Call Centers

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems today announced that Partners HealthCare has expanded its use of the Kyruus ProviderMatch™ suite of patient access solutions. With its latest agreement, Partners HealthCare is implementing ProviderMatch for Access Centers to enable a consistent patient experience across entry points. The integrated health system has been using the KyruusOne™ provider data management platform and ProviderMatch for Consumers solution since 2014 to help patients find the right providers on partners.org.

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced a collaboration with IBM to integrate IBM’s Watson Virtual Agent with Kyruus ProviderMatch’s smart search and appointment booking capabilities. The combination of ProviderMatch and Watson Virtual Agent is expected to enable health systems to offer enhanced digital self-service experiences to consumers, driving patient acquisition and conversion, while boosting operational efficiency.