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Kyruus News

Kyruus Co-Founder and Chief Product Officer to Present at the Inaugural HLTH Event on May 7

Julie Yoo to Join Panel to Discuss Best Practices for Delivering an Effective End-to-End Patient Experience

Boston, MA - WHAT:  Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that its Co-Founder and Chief Product Officer, Julie Yoo, will participate in a panel discussion titled “Optimizing Patient Experience by Innovating the Patient Journey” at the HLTH, The Future of Healthcare conference. The panel is part of the “It’s Personal: Healthcare That Serves” track focused on equipping consumers with the information, tools, and services they need to manage their own healthcare and that of others. Yoo will speak alongside senior executives from Evariant, Phreesia, and Upfront about enhancing the patient experience across the full patient journey, with each sharing real-world examples of how their organizations are partnering with providers to do so.

Topics: Patient Experience Patient Access Patient-Provider Matching Healthcare Conferences

Partners HealthCare Expands Use of Kyruus Technology Across Its Network to Enhance Patient Access

Leading Health System to Operationalize Enterprise-Wide Provider Data Management and Facilitate Precise Patient-Provider Matching Across Call Centers

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems today announced that Partners HealthCare has expanded its use of the Kyruus ProviderMatch™ suite of patient access solutions. With its latest agreement, Partners HealthCare is implementing ProviderMatch for Access Centers to enable a consistent patient experience across entry points. The integrated health system has been using the KyruusOne™ provider data management platform and ProviderMatch for Consumers solution since 2014 to help patients find the right providers on partners.org.

Topics: Digital Patient-Provider Matching Clients Provider Networks

Kyruus Announces Collaboration with IBM to Leverage IBM Watson Virtual Agent with Kyruus ProviderMatch™ to Enable AI-Assisted Patient-Provider Matching and Scheduling

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced a collaboration with IBM to integrate IBM’s Watson Virtual Agent with Kyruus ProviderMatch’s smart search and appointment booking capabilities. The combination of ProviderMatch and Watson Virtual Agent is expected to enable health systems to offer enhanced digital self-service experiences to consumers, driving patient acquisition and conversion, while boosting operational efficiency.

Topics: Digital Patient-Provider Matching Clients Partners Provider Networks

Kyruus Reports Record-Breaking Success in 2017 with Almost 400 Hospitals Across the U.S. Now on the ProviderMatch Platform

Company Doubles Revenue Amid Rapidly Growing Demand for Enterprise-Wide Patient Access Solutions

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced its 2017 results, highlighting a monumental year for the company in which it achieved a 100 percent increase in revenue and 50 percent increase in the number of hospitals it serves across the U.S. The company added numerous health systems to its customer base, including organizations such as Banner Health, University of Miami Health System, Baylor Scott & White Health, Jefferson Health, and Mount Sinai Health System. Kyruus now manages over 100,000 providers on its patient access and referral management platform - helping health systems boost patient acquisition and retention, as well as provider engagement and productivity.

Topics: Clients Digital Patient-Provider Matching Provider Networks

Kyruus Joins the Epic App Orchard with Direct Scheduling Solution

 Integration Brings ProviderMatch DirectBook Capabilities to Epic Customers

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, announced today that it has joined the Epic App Orchard to enable seamless scheduling for its customers on Epic’s EHR platform. The Kyruus ProviderMatch™ suite of patient access solutions—for consumers, access centers, and referral networks—helps health systems match patients with the right providers across points of entry. Kyruus’ DirectBook offering enables ProviderMatch users to not only find the right providers, but also book directly into their underlying scheduling systems without leaving ProviderMatch. Kyruus will leverage application programming interfaces (APIs) to extend these direct scheduling capabilities to ProviderMatch customers on Epic.

Topics: Clients Digital Patient-Provider Matching Partners Provider Networks

USF Health in Tampa Selects Kyruus to Support Patient Access Initiatives

 

Academic Medical Center Will Use Kyruus Technology to Streamline Access Center Operations & Optimize Patient-Provider Matching

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that USF Health at the University of South Florida in Tampa, FL has selected the company’s solutions to improve access center operations and enable more precise patient-provider matching. Built on the KyruusOne™ provider data management platform, ProviderMatch for Access Centers will help USF Health’s access center operate more efficiently and deliver a better patient experience by replacing manual workflows with technology that enables dynamic provider search and direct scheduling.

Topics: Patient Access Patient Experience Patient-Provider Matching Access Center Clients

Jefferson Health Selects Kyruus’ Solutions to Support Its Expansion and Enhance Patient Access

 

Growing Health System to Build Comprehensive Provider Directory and Optimize Patient-Provider Matching

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that Jefferson Health, a leading academic health system in Pennsylvania and New Jersey, will implement the company’s provider data management and patient access solutions to help it scale effectively while enhancing service to patients. Jefferson Health will gain a consolidated view of its provider network with the KyruusOne™ platform and enable call center agents to match patients with the right providers using ProviderMatch for Access Centers.

Topics: Patient Access Patient Experience Patient-Provider Matching Access Center Clients

Consumerism is Changing How Patients Find Providers, According to New Patient Access Research

 

New Survey from Kyruus Shows Majority of Consumers Research Providers Online But Ultimately Schedule by Phone - Underlining the Importance of a Multi-Channel Access Strategy

Boston, MA - Kyruus today announced key findings from a recent survey of 1,000 consumers on how they search for, select, and schedule appointments with healthcare providers. The findings, published in the 2017 Patient Access Journey Report, indicate that the majority of consumers consult the internet in the search for a new provider, yet most still prefer to schedule appointments by phone. In addition, consumers take a wide variety of factors into account when considering potential providers. The results demonstrate that while health systems must enhance their digital presence to provide consumers with the information they seek online, they must do this as part of an integrated, multi-channel patient access strategy.

Topics: Patient Access Patient Engagement Patient Experience Patient-Provider Matching Digital Access Center

Kyruus ProviderMatch™ to Help Emory Healthcare Raise the Bar on Patient Access

Leading Health System Will Implement Multi-Channel Patient Access Solution to Enhance the Patient Experience and Boost Operational Efficiency

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that Emory Healthcare, the most comprehensive academic health system in Georgia, has selected the KyruusOne™ provider data management platform and ProviderMatch patient access solutions to enhance the patient experience while streamlining operational workflows. The seven-hospital, Atlanta-based health system will implement ProviderMatch in its call center and on its consumer-facing website to deliver a consistent patient experience across multiple points of entry to the health system.

Topics: Patient Experience Patient Access Access Center Patient-Provider Matching Clients

Kyruus Featured in Healthcare Call Center Times

Kyruus has been featured in an article by Healthcare Call Center Times: The National Publication for the Healthcare Call Center Professional. In the article, Kyruus and clients of the company discuss its patient referral matching system, and how it optimizes the ease and productivity of a healthcare call center.

Topics: Referral Management Analytics Clients Patient Access Patient-Provider Matching