Kyruus News

Growing Health System to Build Comprehensive Provider Directory and Optimize Patient-Provider Matching

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that Jefferson Health, a leading academic health system in Pennsylvania and New Jersey, will implement the company’s provider data management and patient access solutions to help it scale effectively while enhancing service to patients. Jefferson Health will gain a consolidated view of its provider network with the KyruusOne™ platform and enable call center agents to match patients with the right providers using ProviderMatch for Access Centers.

New Survey from Kyruus Shows Majority of Consumers Research Providers Online But Ultimately Schedule by Phone - Underlining the Importance of a Multi-Channel Access Strategy

Boston, MA - Kyruus today announced key findings from a recent survey of 1,000 consumers on how they search for, select, and schedule appointments with healthcare providers. The findings, published in the 2017 Patient Access Journey Report, indicate that the majority of consumers consult the internet in the search for a new provider, yet most still prefer to schedule appointments by phone. In addition, consumers take a wide variety of factors into account when considering potential providers. The results demonstrate that while health systems must enhance their digital presence to provide consumers with the information they seek online, they must do this as part of an integrated, multi-channel patient access strategy.

Leading Health System Will Implement Multi-Channel Patient Access Solution to Enhance the Patient Experience and Boost Operational Efficiency

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that Emory Healthcare, the most comprehensive academic health system in Georgia, has selected the KyruusOne™ provider data management platform and ProviderMatch patient access solutions to enhance the patient experience while streamlining operational workflows. The seven-hospital, Atlanta-based health system will implement ProviderMatch in its call center and on its consumer-facing website to deliver a consistent patient experience across multiple points of entry to the health system.

The seamless integration of Binary Star Ratings and Kyruus ProviderMatch for Consumers will enable health systems to better educate, inform, and engage their patients online

Boston, MA - Binary Fountain, the leading provider of patient feedback management solutionswith one of the largest repositories of online patient reviews and surveys in the healthcare industry, and Kyruus, a leader in provider search and scheduling solutions for health systems, announced today a new partnership that helps healthcare organizations increase online patient acquisition and improve patient experience.

Healthcare’s Leading Authorities on Patient Access and Experience to Engage in Boston; Creator of the Moneyball Methodology and Former Navy Seal will Serve as Keynotes

Boston, MA – Kyruus, a leader in provider search and scheduling solutions for health systems, announced that its Fourth Annual Thought Leadership on Access Symposium (ATLAS) will take place in Boston September 19-20th 2017. ATLAS is the preeminent patient access conference for health system leaders. Centered on the theme Patient Access in Focus: Staying Ahead in a Shifting Landscape, the event will include a variety of presentations and panels on enhancing patient access, driving digital innovation, and optimizing provider network management.

Leading Texas Health System to Leverage the KyruusOne™ Platform and ProviderMatch APIs to Create a Comprehensive Provider Directory and Improve Access to Its Providers

Boston, MA – Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that Baylor Scott & White Health, the largest not-for-profit health system in Texas, has selected the company’s solutions to streamline provider data management and improve patient access. The 48-hospital health system will leverage the KyruusOne provider data management platform to build a single, up-to-date provider directory and the ProviderMatch APIs to enhance the online experiences it offers to consumers.

Proven Healthcare IT Executive Will Strengthen and Scale Key Functions for Growing Company

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, announced today that Soojin Chung has joined the company as its first General Counsel and Chief Administrative Officer. She will be responsible for all legal and compliance matters for Kyruus, including contracting, healthcare compliance, privacy, intellectual property, and corporate transactions. She will also oversee key administrative departments, including Human Resources and IT.

Leading Academic Medical Center to Deploy Patient-Provider Matching Technology Online in English and Spanish to Ensure Appropriate Clinical Matches

  Over 80% of Call Centers Could Not Book an Appointment During the First Call, Among Other Key Findings

Boston, MA – Kyruus, a leader in provider search and scheduling solutions for health systems, today released findings from a new report titled, Health System Call Center Experience Report: Are Top Health Systems & Hospitals Answering the Call to Provide a Better Patient Experience? The report presents the results from a Kyruus study of 40 leading U.S. hospital and health systems and their ability to match patients with the right providers through their call centers.

The Deployment of ProviderMatch Throughout the System’s Call Centers and Websites Will Enhance Patient-Provider Matching Across the Network

Boston, MA – Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that Banner Health, one of the largest nonprofit health systems in the U.S., has selected the company’s patient access and provider management solutions to enhance the patient experience across its six-state operations. The Arizona-based system will utilize the KyruusOne provider data management platform, along with the ProviderMatch for Access Centers and ProviderMatch for Consumers applications, to optimize patient-provider matching across multiple entry points to the health system.