New York Health System Will Implement Patient Access Solution to Match Referrals to the Most Clinically Appropriate Providers
Kyruus, a leader in provider search and scheduling solutions for health systems, announced today that Mount Sinai Health System, a leading integrated health system serving the five boroughs of New York and broader metropolitan area, has selected the ProviderMatch for Access Centers and KyruusOne provider data management solutions for its Physician Access Services team. Detailed provider profiles, user-friendly Smart Search capabilities, and real-time scheduling will help the team enhance access to Mount Sinai providers and refer patients to the most clinically appropriate providers for their needs.
Mount Sinai’s Physician Access Services team handles appointment referrals for nearly 700 providers, making it essential for agents to have visibility into providers’ areas of clinical focus as well as the ability to search across the provider base efficiently. Mount Sinai selected Kyruus based on its ability to aggregate a vast amount of provider data and generate detailed, accurate provider profiles—utilizing Kyruus’ proprietary clinical taxonomy—while also enabling search by real-time availability. The team will also use ProviderMatch’s integrated patient interaction management solution to track patient calls and referral outcomes for ongoing service optimization.
“Helping patients find the best providers for their needs while delivering an outstanding access experience is our top priority,” said Dr. Abraham Warshaw, SVP, Chief & Medical Director, Access Services. “Kyruus’ taxonomy helps agents see what our providers do at a uniquely detailed level so they can match patients optimally, while the ProviderMatch search engine streamlines the referral process.”
“Accurate provider data is the foundation of patient access, but a lack of detailed, up-to-date information about what providers do is a common theme across the industry,” said Graham Gardner, CEO of Kyruus. “We’re proud to offer Mount Sinai’s Access Services team a solution to that challenge, so they can efficiently and effectively identify the right providers for their patients."
About Mount Sinai Health System
The Mount Sinai Health System is an integrated health system committed to providing distinguished care, conducting transformative research, and advancing biomedical education. Structured around seven hospital campuses and a single medical school, the Health System has an extensive ambulatory network and a range of inpatient and outpatient services—from community-based facilities to tertiary and quaternary care.
The System includes approximately 7,100 primary and specialty care physicians; 12 joint-venture ambulatory surgery centers; more than 140 ambulatory practices throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and 31 affiliated community health centers. Physicians are affiliated with the renowned Icahn School of Medicine at Mount Sinai, which is ranked among the highest in the nation in National Institutes of Health funding per investigator. The Mount Sinai Hospital is in the “Honor Roll” of best hospitals in America, ranked No. 15 nationally in the 2016-2017 “Best Hospitals” issue of U.S. News & World Report. The Mount Sinai Hospital is also ranked as one of the nation’s top 20 hospitals in Geriatrics, Gastroenterology/GI Surgery, Cardiology/Heart Surgery, Diabetes/Endocrinology, Nephrology, Neurology/Neurosurgery, and Ear, Nose & Throat, and is in the top 50 in four other specialties. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 10 nationally for Ophthalmology, while Mount Sinai Beth Israel, Mount Sinai St. Luke's, and Mount Sinai West are ranked regionally. Mount Sinai’s Kravis Children’s Hospital is ranked in seven out of ten pediatric specialties by U.S. News & World Report in "Best Children's Hospitals."
For more information, visit http://www.mountsinai.org or find Mount Sinai on Facebook, Twitter and YouTube.
Kyruus delivers proven provider search and scheduling solutions that help hospitals and health systems match patients with the providers best suited to care for them. The ProviderMatch suite of solutions—for consumers, access centers, and referral networks—enables a consistent patient experience across multiple points of access, while aligning provider supply with patient demand. The company’s proprietary provider data management platform forms the foundation of its solutions, powering them with accurate data by coupling data processing with administrative applications. To find out why a Better Match Means Better Care, visit www.kyruus.com.