Kyruus News

Mercy Health Selects Kyruus to Enhance Enterprise-Wide Patient Access

Ohio’s largest health system will roll out the leading patient access and referral optimization platform across its multiple access channels

Boston, MA, July 28, 2015 – Kyruus, Inc, a leading provider of patient access and referral management solutions announced today that it will partner with Mercy Health to transform the way in which patients get matched to the right provider within the $4 billion Integrated Delivery Network headquartered in Cincinnati, OH.  Mercy Health will implement the Kyruus ProviderMatch software platform across their entire enterprise including their call center, referring provider offices, and the online physician finder on Mercy Health’s new website, currently in development. The new platform will be utilized by hundreds of users across Mercy Health as they continue to advance their mission of delivering the best treatment to each individual patient.

“One of our core initiatives at Mercy Health is to leverage state-of-the-art technology to provide expert care to patients across Ohio and Kentucky,” said J.D. Whitlock, vice president of clinical and business intelligence at Mercy Health. “We look forward to partnering with an innovative and mission-driven company like Kyruus to accelerate our ability to deliver the best patient experience.”

With ProviderMatch, Mercy Health referral coordinators as well as referring physicians will have access to a robust suite of search and data tools that will allow them to satisfy even the most clinically complex referral requests. Users will have the ability to search for over 1,500 physicians within the Health Select clinically integrated network using flexible keywords such as conditions, diagnoses, procedures, etc. and then filter on patient preferences such as location, physician gender, and languages spoken. Patients themselves will also be able to access these powerful search tools when seeking physicians Mercy Health’s website. 

“Kyruus is focused on delivering a better patient experience through better alignment between patient need and provider ability,” said Graham Gardner, CEO of Kyruus. “Partnering with Mercy Health represents a tremendous opportunity to work with an organization that promotes these same values everyday.”

About Kyruus

Kyruus is a leading provider of enterprise software solutions that enable hospitals and health systems to optimize the patient experience across all channels of patient access. Leveraging a proprietary Big Data approach, our technologies integrate and enrich information about provider expertise, demographics, and scheduling logic for real-time referrals and supply-demand matching throughout the health system. ProviderMatch ensures that patients are matched with the right providers, at the right time, in a manner that maximizes provider efficiency and care coordination. To find out why a Better Match Means Better Care, please visit