October 7th, 2019
Lafayette General Health to Elevate Consumer Digital Experience and Launch Online Scheduling with Kyruus
Louisiana-Based Health System Looking to Simplify Patient Access and Enhance Patient-Provider Matching for Growing Population
Boston, MA – October 7, 2019 – Kyruus, the leader in provider search and scheduling solutions for health systems, today announced that Lafayette General Health (LGH), a leading non-profit health system serving South-Central Louisiana, has chosen the company’s provider search, scheduling, and data management solutions to enhance access for its expanding patient community. As part of this initiative, the health system will also begin offering online scheduling for both new and existing patients.
Since its founding in 1911, LGH has been a leader in healthcare for Louisiana’s Acadiana region and, as the region has grown, the health system has consistently expanded its footprint and offerings. Now spanning seven hospitals, LGH saw the need to improve both how it manages provider information and engages consumers on its website. To that end, LGH will start by working with Kyruus to build a complete provider directory in KyruusOne®, a platform that will enable it to not only centralize the data, but also enhance it with direct input from providers.
Once the new directory is in place, LGH will use it to power its deployment of Kyruus ProviderMatch® for Consumers, facilitating a more robust and action-oriented online provider search experience. Through keyword-based searches, dynamic filtering, and informative provider profiles, the solution will help consumers navigate to the providers best aligned with their needs. From there, an integration with LGH’s underlying scheduling system will allow consumers to select an available appointment slot and book directly without leaving ProviderMatch.
“At Lafayette General Health, we’re committed to innovating to meet the evolving needs of patients across our growing region,” said Michael Dozier, Chief Information Officer at Lafayette General Health. “Patient self-scheduling is a priority for LGH as we think about both convenience and ease in seeking access to care and we’re looking forward to bringing this to our communities with Kyruus.”
LGH also plans to leverage the Kyruus ProviderMatch platform to empower providers with greater visibility into the health system’s provider network. In addition to making it easier to determine who else is in the network, the organization is looking to ProviderMatch to help providers better ascertain their colleagues’ unique clinical areas of focus as they coordinate care for their patients.
“While online scheduling has traditionally been seen primarily as a way to attract new patients, we’re seeing a growing emphasis on its important role in retaining existing patients too,” said Graham Gardner, CEO of Kyruus. “We’re excited to be working with the team at Lafayette General to help them launch an online search and scheduling offering that is both simple and seamless for their various patient populations.”