ProviderMatch for Consumers in Spanish Will Help Health Systems Better Attract and
Engage Spanish-Speaking Consumers
Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced the release of its ProviderMatch for Consumers solution in Spanish. Part of Kyruus’ multi-channel patient access platform, ProviderMatch for Consumers is an online search solution for health systems to attract consumers and help them find the right providers for their needs and preferences. It has facilitated over seven million online patient-provider matches to-date. The new Spanish version will enable health systems to extend these capabilities to Spanish-speaking consumers and better engage them online.
A recent study shows that more than half of healthcare consumers research providers online and, with the U.S. Census Bureau estimating a 115% increase in the U.S. Hispanic population from 2014 to 20601, health systems serving diverse populations will need new strategies to engage Spanish-speaking consumers online. ProviderMatch for Consumers in Spanish will help them attract these consumers by presenting Spanish provider profile pages in Google Spanish searches. From there, an immersive provider search experience in Spanish and keyword-based searches against translated content from Kyruus’ proprietary clinical taxonomy will support patient demand conversion and retention.
The University of Miami Health System (UHealth) is the first health system in the country to leverage the new solution, enabling the academic medical center to improve access to care for the large and growing Spanish-speaking population in Miami-Dade county. “We serve a diverse population and are committed to taking a comprehensive approach to patient access,” said Val Lopez, Assistant Vice President, Digital Marketing at UHealth. “Enhancing online consumer access to our provider network is core to our digital strategy and we’re excited we can expand this to our Spanish-speaking population.”
“Barriers to patient access come in many forms,” said Julie Yoo, Chief Strategy Officer at Kyruus. “We’re excited that this product enhancement will eliminate language as one of them. ProviderMatch for Consumers in Spanish furthers our commitment to helping health systems respond to the rise of healthcare consumerism and better serve their communities, making it easier for consumers to find the right providers for their needs through health system websites.”
Kyruus delivers proven provider search and scheduling solutions that help hospitals and health systems match patients with the providers best suited to care for them. The ProviderMatch suite of solutions—for consumers, access centers, and referral networks—enables a consistent patient experience across multiple points of access, while aligning provider supply with patient demand. The company’s proprietary provider data management platform forms the foundation of its solutions, powering them with accurate data by coupling data processing with administrative applications. To find out why a Better Match Means Better Care, please visit www.kyruus.com.
1U.S. Census Bureau, Projections of the Size and Composition of the U.S. Population: 2014 to 2060, March 2015.