Growing Health System to Build Comprehensive Provider Directory and Optimize Patient-Provider Matching
Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that Jefferson Health, a leading academic health system in Pennsylvania and New Jersey, will implement the company’s provider data management and patient access solutions to help it scale effectively while enhancing service to patients. Jefferson Health will gain a consolidated view of its provider network with the KyruusOne™ platform and enable call center agents to match patients with the right providers using ProviderMatch for Access Centers.
After significant expansion activity, including three major acquisitions between 2015 and 2017, Jefferson Health sought a solution capable of consolidating and standardizing provider data from various disparate sources across the health system. KyruusOne offered Jefferson Health the ability to both build a centralized provider directory and maintain it effectively over time with ongoing data processing and an application that provides a single point of access to provider data. With KyruusOne, the health system will have a complete view of its provider network - with visibility into both network-wide clinical coverage and individual providers’ areas of expertise.
KyruusOne powers the ProviderMatch for Access Centers solution that Jefferson will deploy in its call center to enhance service to patients and streamline agent workflow. Its dynamic search engine will enable agents to match patients with right providers for their unique clinical needs, while also accounting for important logistical requirements (e.g., insurance, location), and preferences (e.g., gender). Agents will also be able to view provider availability and book patients directly into their underlying scheduling systems, simplifying agent workflow while allowing patients to leave the call with a booked appointment - a win-win for the health system and its patients.
“Effectively managing any provider network requires having accurate and easily accessible information about the providers within it,” said Graham Gardner, CEO of Kyruus. “As organizations like Jefferson Health continue to grow, comprehensive provider data management becomes even more critical. We’re excited to work with the Jefferson team to help them build this foundation, while enhancing patient access to care.”
Kyruus delivers proven provider search and scheduling solutions that help hospitals and health systems match patients with the providers best suited to care for them. The ProviderMatch suite of solutions—for consumers, access centers, and referral networks—enables a consistent patient experience across multiple points of access, while aligning provider supply with patient demand. The company’s proprietary provider data management platform forms the foundation of its solutions, powering them with accurate data by coupling data processing with administrative applications. To find out why a Better Match Means Better Care, please visit www.kyruus.com.