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Kyruus News

New Physician Referral Report Identifies Top Barriers to Patient Retention and Care Coordination Within Health System Networks

Kyruus Survey of 200 Physicians Shines Spotlight on Lack of Detailed Provider Data and Scheduling Options; Findings Indicate One-Third of Out-of-Network Referrals Avoidable

Boston, MA – Kyruus today announced findings from a survey of 100 primary care and 100 specialty physicians aimed at better understanding referral practices and uncovering opportunities to improve care coordination. The findings, published in the 2018 Referral Trends Report: Positioning for Patient Retention, highlight providers’ top challenges in making optimal, in-network referrals. While 77 percent of providers surveyed recognize the importance of keeping patients in-network for care coordination, a notable 79 percent say they refer patients out of network. Coupled with other key insights, such findings suggest that improving referral processes can go a long way in helping health systems boost patient retention.

Topics: Referral Management Patient Access Provider Networks

CoxHealth Selects the ProviderMatch Platform to Improve the Patient Experience Across Multiple Access Points Into the Health System

Missouri-Based Integrated Health System Will Use Kyruus Patient Access Solutions to Centralize Call Center Operations and Modernize Its Online Offerings

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that CoxHealth, Springfield, Missouri’s only locally owned health system, has selected the company’s patient access platform to support critical patient experience initiatives. The six-hospital system will first build a digital provider directory in KyruusOne™ and then deploy ProviderMatch for Access Centers and ProviderMatch for Consumers to optimize patient-provider matching and improve the overall experience for patients accessing care at the health system.

Topics: Clients Patient Experience Patient Access Access Center Provider Networks

University of Mississippi Medical Center (UMMC) to Utilize Kyruus Technology to Enhance Patient Access and Patient-Provider Matching

Leading Provider of Care in Mississippi to Empower Its Call Center Staff with a
Comprehensive Provider Directory and Powerful Provider Search Solution

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that the University of Mississippi Medical Center (UMMC), has selected the company’s ProviderMatch for Access Centers solution to optimize patient access to its network of providers across the state of Mississippi. The only academic medical center in the state, UMMC includes 800-plus providers who deliver care at 170 locations, including the organization’s six hospitals. ProviderMatch for Access Centers will make it easier for call center agents to identify the right provider for patients’ needs, enabling more precise patient-provider matching to support both patient and provider satisfaction.

Topics: Clients Patient Experience Patient Access Access Center Provider Networks

Kyruus Announces Spanish Language Version of Its Consumer-Facing Patient Access Solution

ProviderMatch for Consumers in Spanish Will Help Health Systems Better Attract and
Engage Spanish-Speaking Consumers

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced the release of its ProviderMatch for Consumers solution in Spanish. Part of Kyruus’ multi-channel patient access platform, ProviderMatch for Consumers is an online search solution for health systems to attract consumers and help them find the right providers for their needs and preferences. It has facilitated over seven million online patient-provider matches to-date. The new Spanish version will enable health systems to extend these capabilities to Spanish-speaking consumers and better engage them online.

Topics: Clients Patient Experience Patient Access Patient Engagement

Kyruus to Host Fifth Annual Thought Leadership on Access Symposium (ATLAS) in October 2018

Health System Leaders to Discuss the Role of Patient Access in Driving Systemness; Keynotes Include Founder of Travelocity.com and Customer Experience Futurist

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, announced that its Fifth Annual Thought Leadership on Access Symposium (ATLAS) will take place in Boston from October 15-17, 2018. ATLAS is the preeminent patient access conference for hospital and health system leaders. This year’s theme, Systemness. Ignited, will center on the role that patient access plays in laying the foundation for a positive and cohesive patient experience across the entire health system enterprise.

Topics: ATLAS Conference Digital Healthcare Conferences Clients Patient Experience Patient Access Provider Networks

Kyruus Named 2018 MedTech Breakthrough Award Winner

Kyruus’ ProviderMatch for Consumers Solution Recognized as “Best Patient Scheduling Solution”

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that its ProviderMatch for Consumers solution has won the “Best Patient Scheduling Solution” award from MedTech Breakthrough, an independent organization that recognizes the top companies, technologies, and products in the global health and medical technology market today. ProviderMatch for Consumers is a key component of the company’s enterprise-wide patient access platform that enables health systems to match patients with the right providers and deliver a consistent patient experience across points of access.

Topics: Clients Patient Access Online Scheduling

Kyruus Raises $10 Million to Fuel Continued Growth

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Patient Access Leader Investing in Product Innovation & Partnerships to Meet Fast-Growing Demand

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that it has raised $10 million in new financing in a strategic round. The new financing comes on the heels of a year of unprecedented growth in which the company doubled its revenue and increased the number of hospitals on its platform by 50%. Kyruus will primarily use the investment to grow its product development and delivery teams to support the expansion of its platform, integrations with additional leading players in the digital health ecosystem, and ongoing customer success.

Topics: Clients Patient Access Partners

Kyruus Co-Founder and Chief Product Officer to Present at the Inaugural HLTH Event on May 7

Julie Yoo to Join Panel to Discuss Best Practices for Delivering an Effective End-to-End Patient Experience

Boston, MA - WHAT:  Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that its Co-Founder and Chief Product Officer, Julie Yoo, will participate in a panel discussion titled “Optimizing Patient Experience by Innovating the Patient Journey” at the HLTH, The Future of Healthcare conference. The panel is part of the “It’s Personal: Healthcare That Serves” track focused on equipping consumers with the information, tools, and services they need to manage their own healthcare and that of others. Yoo will speak alongside senior executives from Evariant, Phreesia, and Upfront about enhancing the patient experience across the full patient journey, with each sharing real-world examples of how their organizations are partnering with providers to do so.

Topics: Healthcare Conferences Patient Experience Patient Access Patient-Provider Matching

Partners HealthCare Expands Use of Kyruus Technology Across Its Network to Enhance Patient Access

Leading Health System to Operationalize Enterprise-Wide Provider Data Management and Facilitate Precise Patient-Provider Matching Across Call Centers

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems today announced that Partners HealthCare has expanded its use of the Kyruus ProviderMatch™ suite of patient access solutions. With its latest agreement, Partners HealthCare is implementing ProviderMatch for Access Centers to enable a consistent patient experience across entry points. The integrated health system has been using the KyruusOne™ provider data management platform and ProviderMatch for Consumers solution since 2014 to help patients find the right providers on partners.org.

Topics: Digital Clients Provider Networks Patient-Provider Matching

Kyruus Announces Collaboration with IBM to Leverage IBM Watson Virtual Agent with Kyruus ProviderMatch™ to Enable AI-Assisted Patient-Provider Matching and Scheduling

Boston, MA - Kyruus, a leader in provider search and scheduling solutions for health systems, today announced a collaboration with IBM to integrate IBM’s Watson Virtual Agent with Kyruus ProviderMatch’s smart search and appointment booking capabilities. The combination of ProviderMatch and Watson Virtual Agent is expected to enable health systems to offer enhanced digital self-service experiences to consumers, driving patient acquisition and conversion, while boosting operational efficiency.

Topics: Digital Clients Provider Networks Patient-Provider Matching Partners