How Health Systems Like Providence St. Joseph Health Differentiate the Patient Experience with Modern Access Strategies
61%. That’s the share of consumers who have continued their provider search to get an appointment sooner. However, while convenient access is a priority, new findings from a survey of 1,000 consumers show that care quality and health system reputation weigh heavily in their decisions. How can health systems use this to their advantage amid rising competition?
Access the webinar to get new insights on patient access trends and their implications for health systems. You’ll learn:
Executive Director, Enterprise Access Operations and Technology
Karen Appelbaum leads the strategy and operations for the Patient Engagement Center at Providence St. Joseph Health. In this role she develops innovative programs and technologies to simplify and improve the way both patients and physicians navigate the vast services and clinicians available across Providence.
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