Deliver a better digital member experience by enhancing your online provider directory with richer provider data and convenient self-scheduling.
HealthSparq is Now Part of Kyruus – and We're Bridging Provider and Payer Access Channels in a Whole New Way...
Kyruus and HealthSparq, a leader in healthcare guidance technology for health plans, have combined forces to connect care navigation across digital access channels. Now health plans can augment their provider directories with enriched provider data from health systems in the Kyruus network to help members select the right providers and schedule easily at the time of search.
Through the Kyruus-HealthSparq integration, health plans can enrich their HealthSparq-powered online directories – and empower members further in their care decisions – by incorporating more robust provider data from participating health systems in the Kyruus network.
Leveraging Kyruus’ market-leading appointment scheduling capabilities – including a wide range of direct EHR integrations – in HealthSparq-powered directories enables health plans to offer members the ability to schedule with Kyruus network providers easily online.
A “Win-Win-Win” for GHP, Members, and Participating Health Systems
Geisinger Health Plan (GHP) is dedicated to empowering its 500,000+ members to make confident and informed choices about their healthcare. Thousands of members regularly visit its online provider directory – powered by HealthSparq – to search for in-network doctors and facilities.
GHP leaders wanted to enhance the member search experience by adding meaningful information about providers not typically available to health plans, such as professional statements and languages spoken. Through the Kyruus-HealthSparq integration, GHP enhanced its online provider directory dramatically with robust data from participating Pennsylvania health systems in the Kyruus network.
A “Win-Win-Win” for GHP, Members, and Participating Health Systems
Our 5th annual patient access survey of 1,000 people shows that consumers increasingly utilize, and prefer, digital access channels—a consistent trend over the past five years. The findings also illuminate the multitude of factors consumers consider when looking for a new provider or service, where they go for information, and trends in how they prefer to book appointments.