Read Kyruus’ 2023 Care Access Benchmark Report for Healthcare Organizations

COVID-19: Removing Complexity for Care Delivery Organizations and the Consumers They Serve

Kyruus is helping healthcare organizations across the country leverage digital solutions to manage and enhance patient access during the pandemic.

Meet Consumer Needs with Online Scheduling for COVID-19 Vaccines

Kyruus’ COVID-19 vaccine scheduling capabilities help healthcare organizations simplify vaccine access, effectively route patients, and manage unprecedented patient volume with easy online scheduling through ProviderMatch for Consumers.

PMC Covid Search

Simplify Access

Simplify vaccine access for new and existing patients with easy online scheduling—through a direct EHR integration or Kyruus’ stand-alone appointment management solution —within ProviderMatch for Consumers

Effectively Engage

Effectively engage and route appropriate patients to dedicated COVID-19 vaccine sites with pre-booking validation questions, confirming that patients meet specified criteria at each stage of vaccine roll out

Manage Patient Volume

Manage unprecedented patient volume across multiple access points allowing you to meet demand surges while reducing strain on your call center(s)

PMC Covid Search

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A Platform for Connecting
Patients to the Right Care

Our search and scheduling solutions give you the power to facilitate
better patient access now and the flexibility to pivot rapidly as circumstances change.

  • Data Management
  • Digital Access
  • Call-Based Access
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Understand your full care network and optimally route patients across it

Rapidly update provider and scheduling information and deploy flexible routing rules with a robust data management platform that’s built on a powerful, ever-evolving clinical taxonomy. With KyruusOne, health systems can:

  • Update provider and location profiles quickly to reflect changing public health needs
  • Tailor routing rules to direct patients to the most appropriate care settings, providers, locations, and other resources
  • Assess supply-demand dynamics across your network to
    inform resource planning and routing

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Triage incoming demand and connect consumers with the right care

Provide relevant, up-to-date information where patients are searching for it; remove complexity for patients determining how, when, and where they can obtain care; and leverage flexible routing and scheduling options for different patient populations. With ProviderMatch for Consumers health systems can:

  • Empower patients with reliable information and help them understand how to obtain care 
  • Surface preferred sites of care and virtual care options within your find-a-provider 
  • Leverage flexible scheduling rules to adjust appointment availability and scheduling options as circumstances evolve 

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Set access center agents up for success - wherever they’re physically working

Enable call center staff to assist patients effectively – whether they’re in a physical call center or working remotely – with a search and scheduling solution that’s accessible from any web browser. With ProviderMatch for Access Centers health systems can:

  • Utilize a SaaS-based solution to enable remote agents to match patients with care, book appointments, and log calls 
  • Facilitate centralized patient triage and scheduling – whether that’s for urgent visits, virtual care, and/or longer-term appointments 
  • Leverage built-in patient interaction tracking and CRM integrations to enable continued personalized service and patient outreach

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Patient Access Post-Pandemic Report

Patient Access Post-Pandemic Report

Findings from a recent nationwide survey of 1,000 people reveal that access to hybrid care (virtual and in person) and digital self service will play a major role in where people seek care in the future.

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Patient Access Post-Pandemic Report

Clinical Perspectives on COVID-19 and Patient Access

Insights, best practices, and tips from our clinical leaders about how health systems can adjust their patient access models in the face of COVID-19.


Solutions From Our Partners

We've always believed we'd have a bigger impact by partnering with other leaders in our industry and that is true now more than ever.

Additional Information & Resources

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