As COVID-19 affects communities across the world, “patient access” has come to take on a whole new meaning. Health systems are facing unprecedented pressure to manage an overwhelming influx of urgent needs, while still maintaining access for their communities’ ongoing care needs independent of the virus. Together with our partners we are committed to doing everything we can to help health systems connect patients with the right care, adjust their access models to accommodate evolving dynamics, and make informed decisions to support their various patient populations. As part of this, we have compiled a variety of resources on COVID-19 below.
To enable human beings to care for other human beings has been the mission of Kyruus since we began this journey almost a decade ago. As our communities and nation face unprecedented and uncertain times, we maintain our steadfast commitment to this goal and doing our part to improve access to care – no matter the circumstances. Learn more
Graham Gardner, MD | CEO of Kyruus
As our CEO, Dr. Graham Gardner, highlighted in his March blog post, we took three key initial steps to support our customers in the face of COVID-19:
In the weeks since, we've further enhanced our product offerings, deepened our partnerships, and expanded our resources for the health system community. Learn more below and please reach out if we can help.
People across the world have had to adjust their lives in the face of the COVID-19 crisis, but hospitals, health systems, their staff, and the patients turning to them for care have undoubtedly felt the greatest impact. Healthcare organizations face the tough task of not only caring for the influx of patients in their communities needing assessment and care for COVID-19, but also ensuring they effectively facilitate care for patients with non-COVID-related medical needs, such as chronic conditions, mental health, and cancer.
In March we shared initial trends from consumer searches via our platform, focusing on ways to address the immediate needs of COVID-19 patients, while still maintaining access for those with chronic conditions and other health needs. Keeping track of these trends and using analytics to inform decisions will be important for health systems – both in the short-term and as they look towards recovery – and build access strategies for different patient populations and possible future waves of COVID-19. To support these efforts, our April update provided a fresh look at the data and covered three key findings:
Our search and scheduling solutions give you the power to facilitate better patient access now and the flexibility to pivot rapidly as circumstances change.
Rapidly update provider and scheduling information and deploy flexible routing rules with a robust data management platform that’s built on a powerful, ever-evolving clinical taxonomy. With KyruusOne, health systems can:
Provide relevant, up-to-date information where patients are searching for it; remove complexity for patients determining how, when, and where they can obtain care; and leverage flexible routing and scheduling options for different patient populations. With ProviderMatch for Consumers health systems can:
Enable call center staff to assist patients effectively – whether they’re in a physical call center or working remotely – with a search and scheduling solution that’s accessible from any web browser. With ProviderMatch for Access Centers health systems can:
Subscribe to our blog to stay up-to-date with COVID-19 information.