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Kyruus Blog

Kyruus Blog

Get the latest insights on enhancing patient access, improving the patient experience, driving digital innovation and more.

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Patient Access | Patient-Provider Matching | Provider Directories | Digital Access

By: Jessica Fucci
May 25th, 2023

Consumers want convenience, flexibility, and seamless digital access that includes self-service tools to help them confidently search for, select, and schedule care on their own terms.

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Patient Access | Provider Directories | Digital Access

By: John Evers
July 27th, 2022

Nearly 80% of providers say a high-quality digital presence on their healthcare organization’s find-a-provider website is extremely or very important, according to Kyruus’ recent survey of 200 providers. The new study revisits a 2019 survey and reveals fresh insights from providers about the importance of a strong digital profile, including:

Blog Feature

Patient Experience | Patient Access | Provider Directories | Provider Data Management

By: Scott Andrews
March 31st, 2022

In a recent MedCity News article, I shared that growing consumer demands for convenience and digital self-service have created opportunities for health systems to accelerate innovation that closes the gap between expectation and reality for people searching for care. And consumer-centered solutions to meet these demands were abundantly displayed by health tech leaders—including Kyruus—earlier this month at the HIMSS Global Health Conference & Exhibition in Orlando, so it’s clear that healthcare consumerism is top-of-mind—and here to stay.

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ATLAS Conference | Digital | Patient Experience | Access Center | Patient Engagement | Patient-Provider Matching | Provider Directories | Provider Data Management | Change Management | Online Scheduling | Marketing

By: Ashley Nyland
November 23rd, 2020

Without question COVID-19 has caused incredible disruption to industries across the board, with the healthcare sector experiencing some of the greatest challenges. At the same time, however, the pandemic has been a catalyst for rapid innovation, revealing opportunities to rethink and transform approaches to care delivery and access. From learning to operate remote call centers to looking for more digitally-enabled ways to engage with patients (e.g., virtual care, virtual assistants), the pandemic has pushed health systems to reimagine—and quickly—their approaches to enabling patient access.

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Patient Experience | Patient Access | Access Center | Patient Engagement | Patient-Provider Matching | Provider Directories

By: Kyruus
April 22nd, 2019

This is the third post in our Call Center Patient Experience Series. Over the course of this three post series, we’ve explored some of the top barriers to patient access through health system call centers and how they impede a positive patient experience: outdated provider directories, limited patient-provider matching capabilities, and lack of visibility into provider availability.

Blog Feature

Patient Experience | Patient Access | Access Center | Patient Engagement | Patient-Provider Matching | Provider Directories

By: Kyruus
April 12th, 2019

This is the second post in our Call Center Patient Experience Series. Over the course of this three post series, we’ll explore some of the top barriers to patient access through health system call centers and how they impede a positive patient experience: outdated provider directories, lack of patient-provider matching capabilities, and insight into provider availability.