Read Kyruus’ 6th Annual Patient Access Survey of 1,000 Consumers

Kyruus Blog

Kyruus Blog

Get the latest insights on enhancing patient access, improving the patient experience, driving digital innovation and more.

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Patient Experience | Patient Access | Patient Engagement | Patient-Provider Matching | Provider Data Management | Online Scheduling | Digital Access

By: Jessica Fucci
November 17th, 2022

Boston Children’s Hospital is dedicated to improving and advancing the health and well-being of children around the world through its life-changing work in clinical care, biomedical research, medical education, and community engagement. Ranked as the  number one pediatric hospital in the nation by U.S. News and World Report, the organization treats more children with rare diseases and complex conditions than any other hospital. We recently had the privilege of sitting down with digital leader Haley Sterczala Palazini, Director, Web & Digital Strategy at Boston Children’s, to learn how the organization revamped their enterprise website with accessibility and digital self-service in mind.

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Patient Experience | Patient Access | Patient Engagement | Online Scheduling | Digital Access

By: Taylor Gleason
October 26th, 2022

The “digital front door” has been a critical element of patient access strategies across healthcare organizations for years—becoming even more important at the height of the COVID-19 pandemic in 2020.

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Patient Experience | Patient Access | Online Scheduling

By: Taylor Gleason
September 28th, 2022

Online scheduling and access to digital self-service continue to be top priorities for consumers. In fact, 40% of consumers prefer online scheduling compared to traditional channels. That’s why healthcare organizations have rapidly launched and expanded their online offerings. So, what makes an online scheduling strategy successful? Here’s are three tips to consider and how they can impact digital self-service strategies:

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Patient Experience | Patient Access | Provider Directories | Provider Data Management

By: Scott Andrews
March 31st, 2022

In a recent MedCity News article, I shared that growing consumer demands for convenience and digital self-service have created opportunities for health systems to accelerate innovation that closes the gap between expectation and reality for people searching for care. And consumer-centered solutions to meet these demands were abundantly displayed by health tech leaders—including Kyruus—earlier this month at the HIMSS Global Health Conference & Exhibition in Orlando, so it’s clear that healthcare consumerism is top-of-mind—and here to stay.

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ATLAS Conference | Patient Experience | Patient Access | Patient Engagement | Digital Access

While the future of patient access is digitally-enabled, when it comes to helping consumers find and schedule care, simplicity and flexibility are key, according to healthcare leaders at Kyruus’ 8th Annual Thought Leadership on Access Symposium (ATLAS).

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Patient Experience | Patient Access | Patient Engagement | Online Scheduling | Digital Access

By: John Evers
November 18th, 2021

Our new infographic spotlights key findings from our fifth annual survey of 1,000 healthcare consumers to reveal how today’s digitally-empowered consumers discover, select, and schedule care. It’s top-line information at a glance – and is the perfect precursor to the 2021 Patient Access Journey Report, which explores five-year trends as well as brand-new insights on the access journey for healthcare services and care sites (in addition to provider appointments) and the role of price transparency in consumer decision-making.