Read Kyruus’ 6th Annual Patient Access Survey of 1,000 Consumers

Kyruus Blog

Kyruus Blog

Get the latest insights on enhancing patient access, improving the patient experience, driving digital innovation and more.

Blog Feature

Patient Access | Patient Engagement | Online Scheduling | Digital Access

By: Jessica Fucci
March 23rd, 2023

Connecting people to the right care is a critical first step in the complex patient access journey. To better understand how healthcare organizations can evolve their patient access strategies to meet consumer needs, Kyruus has surveyed consumers for the last six years to understand their preferences when it comes to searching for, selecting, and accessing care.

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Patient Access | Patient-Provider Matching | Online Scheduling | Digital Access

By: Jessica Fucci
March 2nd, 2023

Today's consumer is accustomed to doing everything online—and its no shock that this preference carries over into how they find and book care, turning to digital channels more and more. A recent Kyruus survey showed that over 40% of consumers say they’d prefer to book their medical appointments online, half of whom would even switch providers for the ability to do so.  

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Patient Experience | Patient Access | Patient Engagement | Patient-Provider Matching | Provider Data Management | Online Scheduling | Digital Access

By: Jessica Fucci
November 17th, 2022

Boston Children’s Hospital is dedicated to improving and advancing the health and well-being of children around the world through its life-changing work in clinical care, biomedical research, medical education, and community engagement. Ranked as the  number one pediatric hospital in the nation by U.S. News and World Report, the organization treats more children with rare diseases and complex conditions than any other hospital. We recently had the privilege of sitting down with digital leader Haley Sterczala Palazini, Director, Web & Digital Strategy at Boston Children’s, to learn how the organization revamped their enterprise website with accessibility and digital self-service in mind.

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Patient Experience | Patient Access | Patient Engagement | Online Scheduling | Digital Access

By: Taylor Gleason
October 26th, 2022

The “digital front door” has been a critical element of patient access strategies across healthcare organizations for years—becoming even more important at the height of the COVID-19 pandemic in 2020.

Blog Feature

Analytics | Patient Access | Online Scheduling

By: Jessica Fucci
October 12th, 2022

As expectations for digital self-service continue to grow, healthcare organizations should regularly assess their digital front door experiences to ensure they are meeting consumers' needs—and their own—so they can remain competitive and attract new patients.

Blog Feature

Patient Experience | Patient Access | Online Scheduling

By: Taylor Gleason
September 28th, 2022

Online scheduling and access to digital self-service continue to be top priorities for consumers. In fact, 40% of consumers prefer online scheduling compared to traditional channels. That’s why healthcare organizations have rapidly launched and expanded their online offerings. So, what makes an online scheduling strategy successful? Here’s are three tips to consider and how they can impact digital self-service strategies: