Read Kyruus’ 6th Annual Patient Access Survey of 1,000 Consumers

Kyruus Blog

Kyruus Blog

Get the latest insights on enhancing patient access, improving the patient experience, driving digital innovation and more.

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Patient Experience | Patient Access | Patient Engagement | Patient-Provider Matching | Provider Data Management | Online Scheduling | Digital Access

By: Jessica Fucci
November 17th, 2022

Boston Children’s Hospital is dedicated to improving and advancing the health and well-being of children around the world through its life-changing work in clinical care, biomedical research, medical education, and community engagement. Ranked as the  number one pediatric hospital in the nation by U.S. News and World Report, the organization treats more children with rare diseases and complex conditions than any other hospital. We recently had the privilege of sitting down with digital leader Haley Sterczala Palazini, Director, Web & Digital Strategy at Boston Children’s, to learn how the organization revamped their enterprise website with accessibility and digital self-service in mind.

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Patient Experience | Patient Access | Patient Engagement | Online Scheduling | Digital Access

By: Taylor Gleason
October 26th, 2022

The “digital front door” has been a critical element of patient access strategies across healthcare organizations for years—becoming even more important at the height of the COVID-19 pandemic in 2020.

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Analytics | Patient Access | Online Scheduling

By: Jessica Fucci
October 12th, 2022

As expectations for digital self-service continue to grow, healthcare organizations should regularly assess their digital front door experiences to ensure they are meeting consumers' needs—and their own—so they can remain competitive and attract new patients.

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Patient Experience | Patient Access | Online Scheduling

By: Taylor Gleason
September 28th, 2022

Online scheduling and access to digital self-service continue to be top priorities for consumers. In fact, 40% of consumers prefer online scheduling compared to traditional channels. That’s why healthcare organizations have rapidly launched and expanded their online offerings. So, what makes an online scheduling strategy successful? Here’s are three tips to consider and how they can impact digital self-service strategies:

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Patient Access | Online Scheduling | Digital Access

By: John Evers
June 28th, 2022

The rise of healthcare consumerism, growing demands for convenient self-service options, and the pandemic all contributed to a perfect storm of consumer needs that pushed healthcare organizations to accelerate their digital roadmaps. That’s why Kyruus recently revisited its 2019 survey of 200 providers to find out their thoughts on digital access today—and to learn how their perspectives have changed over time.

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Patient Access | Patient-Provider Matching | Online Scheduling | Digital Access

By: Taylor Gleason
April 27th, 2022

Consumer preference for accessing care through digital channels is here to stay—with nearly 60% of consumers turning to the internet when searching for new care options. What’s more, consumers are searching for all types of care online, from vaccines to mammograms, not just individual providers.