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Kyruus Blog

Lessons Learned From A Dizzying Doctor Search

One day during my medical internship, I received a call that sent our family on a rollercoaster ride of emotion. My aunt Mary had just received the results of a mammogram. The results pointed to breast cancer with a high suspicion of malignancy. Mary's primary physician told her to schedule a follow-up with a breast surgeon immediately so Mary got an appointment, but not until two weeks later.

Topics: Information Access Physician Referrals Company Culture patient matching Referral Management Contributors Why I Joined Kyruus Personnel kyruus Concept Posts Appointment Wait Times Patient Access

Constant Medical Practice For Better Patient Access

Thanks to their star player, Johns Hopkins’ pancreatic surgical team has a batting average of .980. This is no small feat.

Topics: Information Access Physician Referrals Physicians Referral Management Big Data kyruus outpatient volumes Patient Access

The Cutting Room Floor: Doctor "Abridgement" and How to Fix It

I've been a fan of audiobooks for quite a long time, since the days when publishers preferred to publish abridged versions of books. That practice drove me absolutely crazy. I wanted to hear the whole book, but a publisher explained to me at one point that customers wouldn’t like the bulk and expense of all the cassette tapes needed for such a product. I could see their point, and yet I didn’t think they were looking at the big picture.

Topics: Information Access Physician Referrals Physicians capacity management physician shortage patient experience kyruus Concept Posts Hospitals Appointment Wait Times Patient Access

Transition Management: Where the population health management rubber hits the road

This post was written by George Pace, Kyruus' Director of Client Development

A health system CEO once told me that anyone who tells you she knows what “population health management” means is lying. While I wouldn’t use similarly strong language to make that point, I have had many conversations with health system and health plan leaders about “population health management”, and through those conversations have come to understand that we do not nearly have a uniform definition of what the term even means. The absence of a uniform definition for population health management can be attributed to market variability, i.e. my population is different from yours, and therefore implies a different approach to managing it.

Topics: Physician Referrals Transition Management population health Referral Analytics Physicians Population Health Management referral misdirection Referral Management kyruus Hospitals Affordable Care Act Patient Access

Docs in Translation: How Clinical Fluency and Volumes Affect Outcomes

This post was written by Dr. Lara Terry, Kyruus' Medical Director

Rapidly advancing technology is enabling the production and consumption of healthcare data in a way not previously possible. With so much at stake in medicine, can Big Data help us decide on the “right” doctor to meet our medical needs?

Topics: Physicians Analytics Data Big Data patient experience kyruus Hospitals

Can’t Get No (Referral) Satisfaction

In the event of a medical illness, we all want to feel that we will get to the “right” doctor – someone expert in diagnosing and treating our specific condition using the best and latest in medical knowledge. Not surprisingly, there is a large and growing body of evidence suggesting that the “right” doctor for a given patient is the one with the appropriate training and clinical experience in that patient’s condition. This is particularly true in specialist care where procedures are more common and conditions more narrowly defined.

Topics: Information Access Physician Referrals Referral Analytics Physicians referral misdirection Referral Management Big Data kyruus Hospitals Patient Access

Wait, Wait, Don't Treat Them

According to a survey conducted ­by healthcare consulting firm Merritt Hawkins [1], patients in major metropolitan areas can expect to wait an average of 18.5 days to see a doctor. In some areas and specialties, things were far worse than the study’s national average. For instance, in Boston, wait times for specialists in cardiology, dermatology, orthopedic surgery and obstetrics / gynecology averaged over 45 days; for a family practitioner, Bostonians can expect to wait more than 2 months (or 66 days) for an appointment. To make matters worse, the study was conducted this summer – before the Affordable Care Act’s coverage expansion took effect.

Topics: Physicians wait times physician shortage patient experience kyruus outpatient volumes Hospitals Appointment Wait Times Patient Access

Kyruus to Speak at Mass Health Data Consortium on the Patient Access Paradox

Kent Siri, Kyruus' Director of Market Solutions, will present at the Mass Health Data Consortium on the topic of the "Patient Access Paradox". The presentation will be hosted by the Mass Health Data Consortium -- a non-profit organization which fosters collaboration between its membership on the most pressing healthcare issues of the day.

Topics: Digital Health Event News kyruus Patient Access