Patient Access | Online Scheduling | Digital Access
The rise of healthcare consumerism, growing demands for convenient self-service options, and the pandemic all contributed to a perfect storm of consumer needs that pushed healthcare organizations to accelerate their digital roadmaps. That’s why Kyruus recently revisited its 2019 survey of 200 providers to find out their thoughts on digital access today—and to learn how their perspectives have changed over time.
Digital Access | Health Plan Integration | Payer-Provider Integration
The healthcare industry is evolving at an unprecedented rate to keep pace with changing customer needs, government mandates, and an onslaught of competition from emerging disrupters like Amazon and Walmart. Health systems and health plans are realizing that working together to create better, more consistent care access experiences is no longer a lofty goal for the future—and that collaboration needs to start now.
Patient Access | Patient-Provider Matching | Online Scheduling | Digital Access
Consumer preference for accessing care through digital channels is here to stay—with nearly 60% of consumers turning to the internet when searching for new care options. What’s more, consumers are searching for all types of care online, from vaccines to mammograms, not just individual providers.
Patient Access | Online Scheduling | Digital Access
Today’s healthcare consumers prioritize convenience and flexibility in their search for care—and consumer-centered health systems are responding with new access strategies and user-friendly digital engagement tools. However, consumer expectations are ever-evolving, creating an opportunity for nimble health systems to truly innovate to meet changing demands.
ATLAS Conference | Patient Experience | Patient Access | Patient Engagement | Digital Access
While the future of patient access is digitally-enabled, when it comes to helping consumers find and schedule care, simplicity and flexibility are key, according to healthcare leaders at Kyruus’ 8th Annual Thought Leadership on Access Symposium (ATLAS).
Patient Experience | Patient Access | Patient Engagement | Online Scheduling | Digital Access
Our new infographic spotlights key findings from our fifth annual survey of 1,000 healthcare consumers to reveal how today’s digitally-empowered consumers discover, select, and schedule care. It’s top-line information at a glance – and is the perfect precursor to the 2021 Patient Access Journey Report, which explores five-year trends as well as brand-new insights on the access journey for healthcare services and care sites (in addition to provider appointments) and the role of price transparency in consumer decision-making.
