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Clients | Patient Experience | Patient Access | Access Center | Provider Networks | Provider Directories | Provider Data Management | Online Scheduling

By: Genny Gordon
February 15th, 2019

In recent years, patient experience has transformed from an industry buzzword to a serious initiative for many of the country’s leading health systems. Why? As patients become savvy consumers and their options for care expand, they are prioritizing things like experience and quality of care and are willing to switch organizations to get it. In fact, a new Press Ganey report revealed that patient experience is 5x more effective than marketing tactics at driving patient loyalty.1