Read Kyruus’ 6th Annual Patient Access Survey of 1,000 Consumers

Kyruus Blog

Get the latest insights on enhancing patient access, improving the patient experience, driving digital innovation and more.

Blog Feature

Patient Experience | Patient Access | Patient-Provider Matching | Provider Data Management

By: John Evers
January 16th, 2023

With nearly 60% of consumers using the internet to find a new provider, it's critical for healthcare organizations to work with providers to ensure the profiles that appear on their websites and other digital properties are robust and accurate. While comprehensive provider information is important for everybody, the need is amplified for people of color, women, non-native English speakers, and those who identify as LGBTQ. In fact, research spearheaded by HealthSparq, Kyruus’ health plan division, reveals race, ethnicity, gender, and sexual orientation can impact people’s choices and preferences around providers as well as their experience with the healthcare system as a whole.

Blog Feature

Digital | Patient Access | Patient Engagement | Digital Access

By: Kate Gamble
January 5th, 2023

Guest contributor Kate Gamble, Managing Editor & Director of Social Media at healthsystemCIO, summarizes key findings from a recent webinar featuring two healthcare leaders as well as Kyruus’ own Scott Andrews, General Manager, Health Systems.

Blog Feature

Patient Access | Patient Engagement | Digital Access

By: John Evers
December 15th, 2022

Keeping a steady pulse on both consumer and provider perspectives is vital to ensuring Kyruus’ solutions meet the needs of healthcare organizations and end-users alike. Conducting market research to uncover beliefs, actions, and preferences is an important part of the equation, and in 2022, Kyruus conducted surveys with both consumer and provider audiences:

Blog Feature

Health Plan Integration | Payer-Provider Integration

By: Anna Greene
December 6th, 2022

Of all the terms used at Becker’s Payer Issues Roundtable in early November—including Integrated Delivery Network (IDN) and Provider-Owned Health Plan—‘Payvider’ certainly had the most interesting ring to it. And, as Robert Groves, MD, Executive Vice President and Chief Medical Officer of Banner|Aetna joked in his opening remarks, he’s not sure if it sounds more like a superhero or a supervillain.

Blog Feature

Patient Experience | Patient Access | Provider Data Management | Digital Access

By: John Evers
November 29th, 2022

It’s no secret: most healthcare organizations today are facing significant financial challenges—and there isn’t a single culprit to blame. Instead, it’s a perfect storm of circumstances fueled by an uncertain economy, workforce shortages, ongoing COVID-19 recovery, and public health issues such as RSV and the impact of delayed care.

Blog Feature

Patient Experience | Patient Access | Patient Engagement | Patient-Provider Matching | Provider Data Management | Online Scheduling | Digital Access

By: Jessica Fucci
November 17th, 2022

Boston Children’s Hospital is dedicated to improving and advancing the health and well-being of children around the world through its life-changing work in clinical care, biomedical research, medical education, and community engagement. Ranked as the number one pediatric hospital in the nation by U.S. News and World Report, the organization treats more children with rare diseases and complex conditions than any other hospital. We recently had the privilege of sitting down with digital leader Haley Sterczala Palazini, Director, Web & Digital Strategy at Boston Children’s, to learn how the organization revamped their enterprise website with accessibility and digital self-service in mind.