Read Kyruus’ 6th Annual Patient Access Survey of 1,000 Consumers

Kyruus Blog

Get the latest insights on enhancing patient access, improving the patient experience, driving digital innovation and more.

Blog Feature

Patient Access | Online Scheduling | Digital Access

By: John Evers
June 28th, 2022

The rise of healthcare consumerism, growing demands for convenient self-service options, and the pandemic all contributed to a perfect storm of consumer needs that pushed healthcare organizations to accelerate their digital roadmaps. That’s why Kyruus recently revisited its 2019 survey of 200 providers to find out their thoughts on digital access today—and to learn how their perspectives have changed over time.

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Digital Access | Health Plan Integration | Payer-Provider Integration

By: John Evers
May 25th, 2022

The healthcare industry is evolving at an unprecedented rate to keep pace with changing customer needs, government mandates, and an onslaught of competition from emerging disrupters like Amazon and Walmart. Health systems and health plans are realizing that working together to create better, more consistent care access experiences is no longer a lofty goal for the future—and that collaboration needs to start now.

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Patient Access | Patient-Provider Matching | Online Scheduling | Digital Access

By: Taylor Gleason
April 27th, 2022

Consumer preference for accessing care through digital channels is here to stay—with nearly 60% of consumers turning to the internet when searching for new care options. What’s more, consumers are searching for all types of care online, from vaccines to mammograms, not just individual providers. 

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Patient Experience | Patient Access | Provider Directories | Provider Data Management

By: Scott Andrews
March 31st, 2022

In a recent MedCity News article, I shared that growing consumer demands for convenience and digital self-service have created opportunities for health systems to accelerate innovation that closes the gap between expectation and reality for people searching for care. And consumer-centered solutions to meet these demands were abundantly displayed by health tech leaders—including Kyruus—earlier this month at the HIMSS Global Health Conference & Exhibition in Orlando, so it’s clear that healthcare consumerism is top-of-mind—and here to stay.

Blog Feature

Patient Access | Health Plan Integration | Payer-Provider Integration

By: John Evers
February 24th, 2022

Our latest infographic summarizes new findings from our annual consumer survey that shows a growing number of people interact with health plan websites when seeking care. In fact, over half (52%) of online researchers consult a health plan website in their search for a new provider—up more than ten percentage points from last year. For more consumer insights, download the full 2021 Patient Access Journey Report. 

Blog Feature

Patient Access | Online Scheduling | Digital Access

By: Taylor Gleason
January 25th, 2022

Today’s healthcare consumers prioritize convenience and flexibility in their search for care—and consumer-centered health systems are responding with new access strategies and user-friendly digital engagement tools. However, consumer expectations are ever-evolving, creating an opportunity for nimble health systems to truly innovate to meet changing demands.