Learn How To Partner With Providers on Your Online Scheduling Initiatives

Kyruus Blog

Kyruus Blog

Get the latest insights on enhancing patient access, improving the patient experience, driving digital innovation and more.

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Digital | Clients | Patient Experience | Patient Access | Patient Engagement | Online Scheduling | COVID-19

By: Hannah Johnson
April 8th, 2021

Last month, we invited Mike Dozier, VP Chief Information Officer at Ochsner Lafayette General, and Chris Castellano, VP of Customer Experience Channels at Banner Health, for a discussion on using the vaccine rollout to rebuild consumer relationships.

Blog Feature

Patient Experience | Patient Access | Patient Engagement | Online Scheduling | COVID-19

By: Kyruus
February 25th, 2021

An interview with Sean Michaels, Vice President of IT Operations & Service Delivery at Health First, a not-for-profit integrated delivery network (IDN) serving Central Florida. The IDN includes health insurance plans, four hospitals, a multi-specialty medical group, and outpatient and wellness services.

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Patient Experience | Patient Access | Patient Engagement | Online Scheduling

By: Kyruus
January 29th, 2021

With both the Pfizer and Moderna COVID-19 vaccines approved and vaccine distribution occurring across the country, for the first time in months, there is a sense of optimism about returning to some type of normalcy. However, before we can enter a period of recovery or our “new normal,” one thing stands in the way. Vaccinating the public. While many healthcare organizations have spent the last several months rapidly innovating their operations and access models to meet the demands of pandemic (e.g., COVID-19 testing, delivering care virtually, etc.), distributing the COVID-19 vaccine represents a new and even more complex challenge.

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Digital | Analytics | Patient Experience | Patient Access | Patient-Provider Matching | Online Scheduling

By: Kyruus
January 8th, 2021

2020 was a year filed with change and learning–learning how to operate access centers remotely, learning how to accelerate digital roadmaps, and learning how to launch and scale virtual care programs. And as we continue to deal with the pandemic and plan for the rollout of the COVID-19 vaccine to people across the country, many of us continue to find ourselves in a position of learning. This desire for knowledge (and accessing it) will be essential over the coming months and it is also something that is clear from our most read content pieces–healthcare leaders need the latest insights into how consumers find and access care, analytics to understand the state of their access experience, and proven strategies from other organizations on how to transform digital access. To stay informed in 2021 and make a difference in how patients access care, check out the list below of the four most downloaded resources from 2020:

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Digital | Patient Experience | Patient Engagement | Patient-Provider Matching | Provider Data Management | Marketing

By: Kyruus
December 18th, 2020

In many of our recent blogs, we have talked about the disruption the pandemic has caused in healthcare, how it has changed the healthcare landscape, and reshaped the patient journey. With many organizations having already pivoted (and some continuing to do so), the conversation has become “what’s next?” Though COVID-19 cases remain high in many areas, now is the time to start thinking about recovery and what it could look like.

Blog Feature

Digital | Patient Experience | Patient Engagement | Patient-Provider Matching | Provider Data Management | Online Scheduling | Marketing

By: Genny Gordon
December 10th, 2020

From fighting COVID-19 to deploying telehealth platforms rapidly, the last 12 months have certainly presented the healthcare industry and those that work in it with a number of new – and unpredictable – challenges. However, the last 12 months have also been full of learnings and growth, teaching organizations how to drive greater alignment when executing strategic initiatives and engage with consumers in new and innovative ways.