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Kyruus Blog

Travis Moore

Recent Posts by Travis Moore:

HIMSS 2017: Survival Tips from a HIMSS Veteran (& Registered Nurse!)

After making the move from taking care of patients as a pediatric nurse in the late 90's to working in healthcare information technology, I've lost track of exactly how many HIMSS conferences I’ve attended at this point.  I do remember  one year my kids sent a stomach virus through our house like a tornado so I missed the one in Atlanta, but other than that, I haven't missed a beat.  I recently joined Kyruus and while some folks from here have attended in the past, this is our first year exhibiting at the "Greatest HIT Show On Earth" and we’re looking forward to being a part of it (craziness and all)!

Topics: Conferences HIMSS

What Do Health Systems, Hotels and Airlines Have in Common?

 

It’s hard to argue against the fact that the US healthcare system has a capacity issue.  In other words, we have too many patients and too few providers—at least it usually seems that way when patients attempt to book appointments.  It’s a supply and demand issue that is unlikely to be fixed anytime soon, considering the physician shortage a decade from now is projected to be up to 100,000 providers.  “Patient occupancy rates” are high and this scenario mirrors something similar that occurs in other industries as well. 

Topics: patient experience Patient Access Patient-Provider Matching Access Centers

Matching a Patient with the Most Appropriate Provider: Why is This Still Such a Challenge?

I’ve been in healthcare for over 16 years and have always heard that “healthcare is about 10 years behind other industries.”  While I’d argue it’s not quite 10 years anymore (it’s still close), the time I’ve spent in call centers has revealed that there is still a long way to go when it comes to delivering an optimal front door experience to patients.  The scenario below occurs all too often, even at leading health systems.

Topics: Patient Access Patient-Provider Matching Access Centers