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Kyruus Blog

Samantha Pond

Recent Posts by Samantha Pond:

5 Ways to Expand Digital Access While Maintaining Your Brand Experience: Insights from Banner Health

Kyruus had the pleasure of hosting Chris Pace, Senior Director of Digital Marketing at Banner Health, along with our Vice President of Marketing, Emma Smith, for a webinar titled “Turning Insights Into Differentiation: How Banner Health Transformed Its Digital Access Strategy.” The two discussed what today’s consumers expect from their healthcare experiences, including information to be readily available where they search, streamlined booking experiences–online and over the phone–and better access to quick, convenient care options, and how health systems can respond.

Topics: Digital Patient Experience Patient Access Online Scheduling

Webinar Recap: How Providence St. Joseph Health is Digitizing the Consumer Healthcare Journey

Last week, Kyruus CEO and co-founder, Dr. Graham Gardner, had the pleasure of participating in a webinar titled “Digitizing the Consumer Healthcare Journey” with Aaron Martin, Executive Vice President and Chief Digital Officer at Providence St. Joseph Health. Aaron and Graham discussed a major problem facing the healthcare industry today: health system’s inability to keep pace with consumer expectations for a digitized patient experience that is transparent, affordable, and available on demand.

Topics: Digital Patient Experience Patient Access Online Scheduling