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Kyruus Blog

Mark Haser

Recent Posts by Mark Haser:

Red Flags You Have a Patient Access Problem

Patient access” is a health system’s ability to ensure that patients can obtain care from the right provider who can address their clinical needs while also meeting important logistical requirements and personal preferences. Patient access challenges can stem from difficulties in scheduling, a poorly designed website, and an inability to route patients to providers effectively – among other things. Read on to learn five red flags that indicate your patients may be struggling to access timely and effective care.

Topics: Patient Experience Patient Access Patient Engagement Patient-Provider Matching

Centralizing Patient Access Webinar Series - Key Takeaways

Health systems across the country are increasingly creating centralized access centers in order to improve patient access. We recently partnered with Culbert Healthcare Solutions to deliver a three-part webinar series focusing on the different aspects of transitioning to a centralized patient access model. Missed the webinars? Access them at the links below or check out our key takeaways from the series.

Topics: Patient Experience Patient Access Access Center Patient-Provider Matching Patient Leakage

Three Patient Access Models: How Health Systems Can Find The Right Fit

Average new patient appointment wait times have increased by 30% across the US since 2014, and at the same time provider schedules often go underutilized.  Accounting for this apparent contradiction, known as the “patient access paradox,”  has led many health systems to explore different approaches to patient access with dual goals of increasing provider schedule density and improving the patient experience.

Topics: Physicians Patient Experience Patient Access Access Center