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Kyruus Blog

Kyruus Blog

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Chris Scanlon, Director of Product Design

Blog Feature

Digital | Analytics | Patient Experience

As the world becomes increasingly digitized, patients are looking to interact with healthcare the same way they look for flights on Kayak or make a dinner reservation on OpenTable–with speed and convenience. And as health systems look to respond, understanding consumer behavior and the patient journey will be critical to delivering a user experience that successfully meets patients’ needs and expectations. Whether your organization is looking to do so by revamping your website or building a new mobile app, here are a few design best practices from our work with consumers to help your team deliver user experiences that delight.