Tell us about the track you’re leading at ATLAS:
I am fortunate enough to be leading what I consider to be an extremely important and engaging track at ATLAS: Positioning Access as a Strategic Imperative. While many organizations are thinking about patient access, few are moving fast enough to keep up with the consumer-driven healthcare era.
In this track you’ll hear and learn from industry leaders involved in patient access initiatives. They will focus on how to position access as a long term driver of value and how to build credibility with providers on this access journey. Additionally, they will share strategies in how to better understand the fundamental components needed to build an access directory and the role analytics can play in all of this.
How does this track relate to this year’s theme of systemness?
How do you define systemness? A common definition is the ability to create an environment where health systems can provide patient-focused, well-coordinated and high quality care across their entire delivery network, delivering greater value to patients and creating significant returns to the health system in the process. Systemness can only be achieved if health systems can understand the components of their networks and how patients can access them. This requires them to have a centralized understanding of the makeup of their provider networks and insight into demand-supply dynamics across access points. So, patient access and the analytics around it are absolutely critical to a health system achieving systemness.
What’s another trend you are watching closely in healthcare?
This is a really interesting time in healthcare. Costs continue to grow at unsustainable rates both for government and commercial payers which in turn means that health systems have to manage continued regulatory changes. As costs continue to increase, the employer and consumer are bearing the brunt of these expenses. Healthcare is not immune to the internet economy and thus consumerism is continuing to progress. I think that patients need and want more cost transparency so they can make more informed decisions about their healthcare. When patients begin to make better decisions, the overall expenses health systems incur can decrease. I am watching closely to see if any of the new health care insurance startups can work with health systems to make inroads related to transparency. Companies like Oscar, Devoted Health, Bright Health and Bind Benefits are built on modern technology, which I hope will help to solve this problem.
What are you most looking forward to at ATLAS?
I am really looking forward to hearing the success stories from the ATLAS attendees and diving deeper into what strategies are working to improve patient access and provider engagement. Just as important, if not more, I also want to hear about what the attendees have learned on their journeys to achieving systemness—where they failed and how they overcame it?
Join the systemness conversation and register today! Also, follow #AccessATLAS on social for the latest updates.