Kyruus Blog

2020 Year End Review: Our Most Accessed Patient Experience Resources

Planning for the 'Next Normal:' Insights from Kyruus Leadership

Five Consumer Trends to Watch in 2021

Five Insights on the Future of Patient Access From the 7th Annual Thought Leadership Symposium

Patient Perspectives on Virtual Care Part 3: How to Expand Access to Virtual Care and Generate Future Interest

Patient Perspectives on Virtual Care Part 2: How to Differentiate Your Virtual Care Experience

Patient Perspectives on Virtual Care Part 1: How to Increase Awareness of and Access to Virtual Care

Insights from Banner Health: How to Transform Your Digital Front Door

COVID-19 and Children’s Healthcare: Key Takeaways from Kyruus’ Virtual Access Forum

Pivoting Patient Access Strategies: Connecting Patients to Care During COVID-19

Meeting Your Communities’ Mental Health Needs During and After COVID-19

3 Benefits of Taking Your Access Center Remote

Virtual Access Forum: Five Key Takeaways from "Digital Access Approaches During COVID-19"

What April’s Consumer Search Behavior is Telling Us About Coronavirus & How to Prepare for Recovery

How Health Systems Are Responding to COVID-19–And Using Tech to Do It

What Consumer Search Behavior is Telling Us About Coronavirus & Implications for Access to Care

COVID-19 Update: Caring For Our Customers, So They Can Care For Their Patients

How to Expand Your Digital Presence, According to Two Leading Healthcare CIOs

Patient Access & COVID-19: 4 Critical Steps Health Systems Should Take Now

Health care matchmaking: Helping patients find the right providers

Journey Mapping: Design Best Practices for Improving Customer Experience

2019 Year End Review: Top Patient Access Resources

5 Ways to Expand Digital Access While Maintaining Your Brand Experience: Insights from Banner Health

Webinar Recap: How Providence St. Joseph Health is Digitizing the Consumer Healthcare Journey

How Health Systems Can Attract Millennials

The 5 Rights: Expanding Your Definition of Patient Access to Look Beyond Right Care, Place, & Time

How Health Systems Can Optimize Demand Conversion Online

“Expanding Boundaries. Removing Barriers.” - Six Takeaways from ATLAS 2019

Putting Providers at the Forefront of Access: Learnings from Prisma Health

Keynote Spotlight: Former CEO of Cleveland Clinic Shares How to Expand the Boundaries of Healthcare

The Importance of Clinical Engagement in Access Initiatives: A Provider’s Perspective

Building A Modern Consumer Scheduling Experience

5 Reasons to Attend ATLAS 2019!

Three Ways Poor Provider Data Hurts Core Business Processes

4 Steps to Make Online Scheduling a Reality at Your Health System

Modernizing the Patient Experience: Piedmont Healthcare's Journey to Implementing Online Scheduling

Call Center Patient Experience Blog Series: Enterprise-Wide Visibility Into Provider Availability: A Patient Access Imperative

Call Center Patient Experience Blog Series: How the Absence of Patient-Provider Matching Capabilities Impairs Patient Access

Insights from Becker's Hospital Review 10th Annual Meeting

Call Center Patient Experience Blog Series: The Impact of Outdated Provider Directories on Patient Access

Essential Metrics for Improving Access Center Experience: Delighting Patients as Healthcare Consumers

Taking a Consumer-Centric Approach to Access: Insights from Banner Health

Baystate Health's Story: Personalizing the Patient Experience by Engaging the Right Stakeholders

A Series on Chatbots: Using Chatbots to Deliver Self-Service Access to Care

A Look Back at 2018: Our Most Popular Patient Access Content

Do You Have a “Doctor Famous” Problem?

Infographic: Keeping Pace with an Evolving Patient Access Journey

A Series on Chatbots: Guiding Principles for Chatbot Integration

Community Health Network’s Multi-Channel Approach to Enhancing Patient Access

Why Systemness Matters for Health Systems

How Hospital for Special Surgery Positions its Referral Center to Unlock Access & Boost Patient Satisfaction

A Series on Chatbots: Leveraging Technology to Meet Consumer Expectations

Blog Series: ATLAS 2018 Breakout Track—Exploring New Frontiers of Patient Access

Understanding Patients and Providing Personalized Experiences in Healthcare

Blog Series: ATLAS 2018 Breakout Track—Driving Your Health System's Digital Transformation

The Journey to a Modern Access Center: Key Takeaways from our Webinar with Emory and USF

Clinical Summit 2018: Fostering a Clinical Community

Health Systems’ Unique Role in Patient-Provider Matching

Blog Series: ATLAS 2018 Breakout Track—Positioning Access as a Strategic Imperative

3 Key Themes from the 2018 Healthcare Call Center Times Conference

The Case for Online Scheduling

Laying the Foundation for Enhanced Patient Access: The Importance of Analytics

Three Reasons Provider Data is Central to the Patient Experience

Centralized Provider Data: Powering Effective Referral Management

Airline Pilots & Doctors: What Can We Learn to Decrease Burnout?

A Consumer-First Approach to Bringing Provider Data Online

Five Reasons Patient Access Requires a Multi-Channel Approach

Provider Data Management: The Foundation for Successful Digital Marketing

From Online Consumers to In-Office Patients: The Rise of Digital Marketing in Healthcare

Decentralized vs. Centralized Access at Health Systems: The Patient's Perspective

The Power of Provider Data Management

2017: A Year in Review of Our Most Popular Content

The Top Five Most-Read Kyruus Blog Posts of 2017

Red Flags You Have a Patient Access Problem

Relationships Between Health Systems and Patients Can Start and End with a Provider

Infographic: The Patient Access Journey is Changing & Health Systems Need to Respond

Intrinsic and Extrinsic Physician Motivators to Consider When Driving Change

ATLAS 2017 Key Takeaways on Transforming Patient Access

Think Patient Access is a Problem in Boston? Try Accessing Care in Rural Areas

Managing Your Brand's Reputation Across the Web

Centralizing Patient Access Webinar Series - Key Takeaways

Five Things Health Systems Leaders Need to Know About Access Centers

Three Patient Access Models: How Health Systems Can Find The Right Fit

What to Expect at ATLAS 2017 - Top 5 Reasons to Register Now

Five Must-Track Digital Marketing Metrics for Health Systems

“When Times Get Tough, Get Creative” & Other Pointers for Leaders of Clinically Integrated Networks

Mission-Driven for the Patient Experience: Observing from the Tech Side

Building & Owning Your Health System's Brand: Five Takeaways from Our Webinar with Providence St. Joseph Health

Julie Yoo Talks “Patient Access” with Matthew Holt of The Health Care Blog

HIMSS 2017: Survival Tips from a HIMSS Veteran (& Registered Nurse!)

New Report: Health System and Hospital Call Centers Face Gaps in Patient-Provider Matching

Three Elements Your Find-a-Doc Needs to Drive Patient Conversion

Do you know how primary care providers make decisions about specialty referrals?

Putting the "Patient" Back in "Patient Access"

Annual Thought Leadership on Access Symposium (ATLAS): Six Reasons to Attend

What Do Health Systems, Hotels and Airlines Have in Common?

Matching a Patient with the Most Appropriate Provider: Why is This Still Such a Challenge?

PEAPod Presents: John Englehart, HSS, and the Patient Experience

Experts in Patient Access: Sanjay Pathak of Kyruus

Announcing the Patient Experience and Access Podcast!

Experts in Patient Access: Will Gordon, MD of Kyruus

Experts in Patient Access: Graham Gardner, MD of Kyruus

Experts in Patient Access: Vinay Seth Mohta of Kyruus

Experts in Patient Access: Julie Yoo of Kyruus

When Finding a Physician, is Clinical Volume and Experience Enough?

An Illustrated Guide: How Do Patients Find and Access Your Hospital?

Unrestricted Healthcare Access as a Culture

Strategies for Outsmarting the Physician Shortage

Using Data for a Better Patient Experience in the Hospital Access Center

The Patient Access Paradox

If You Build It, They Will Come: How to Create a Central Referral Service That Your Physicians Will Trust

Engaging Patients Through Appointment Request Forms: How Much is Too Much?

Tactics for Uncovering and Understanding Patient Behavior

ATLAS Pathfinders: Spotlight on Kim Nicholson of Providence Health & Services

Challenging Volume as a Proxy for Quality: Is It the Best We Have?

Julie Yoo on ATLAS, Patient Access, and the Consumerism of Healthcare

ATLAS Pathfinders: Spotlight on Jay York of Springfield Clinic

ATLAS Pathfinders: Spotlight on John Englehart of Hospital for Special Surgery

ATLAS Pathfinders: Spotlight on J.D. Whitlock of Mercy Health

The Chief Experience Officer and Getting Hospitals Back to Basics

The Future Hospital Website: Are We Putting the Cart Before the Horse?

Google and Mayo Clinic Unite to Enhance Information and Patient Access

Lessons Learned From A Dizzying Doctor Search

Pinkwashing Patient Access for Change

Constant Medical Practice For Better Patient Access

The Cutting Room Floor: Doctor "Abridgement" and How to Fix It

Transition Management: Where the population health management rubber hits the road

Docs in Translation: How Clinical Fluency and Volumes Affect Outcomes

Can’t Get No (Referral) Satisfaction

Wait, Wait, Don't Treat Them

The Data Puzzle: Industry Comments on Release of CMS Physician Data

A Patient A Day Keeps the Doctor In Play

Kyruus to speak at Hospital & Physician Relations Conference with Dr. Michael Nochomovitz of University Hospitals

Kyruus CTO, Vinay Seth Mohta, to speak at StrataRx

A Big Data approach to referral management - Tim Crowley, MD

Data Management & Analytics in Healthcare Compliance - Leon Goldman, MD

PPSA's Final Ruling is Here: Now What?

Final Ruling on Physician Payment Sunshine Act Emphasizes the Need for Kyruus’ Physician-Industry Interactions Solutions

Leakage: Aid and Comfort to the Enemy?

Julie Yoo speaks on Physician Engagement and Big Data

There is a new standard for what you need to know about your hospital and physicians

Conflict-of-interest (COI) Policies: Drawing Some Lines in the Sand

Executive Profile: Graham Gardner, CEO of Kyruus

Kyruus Continues to Expand its Team as it Doubles Office Space in Boston

Disclosure, Cost and Technology

Kyruus Conflict of Interest Management Solutions selected for AHA Endorsement

Administration Pledges $200 Million For Big Data

Hospitals Turn Up the Heat on Finding Patients

Will Industry Disclosures Follow the IRB Path?

Three Reasons Why You Need To Know What's Out There

More Info Coming On Sunshine?

My Takeaways From the Physician Payments Disclosure & Aggregate Spend Conference

Forecast Cloudy For Final Sunshine Provision

Medical Innovation: Boston Hospital Performs Double Hand Transplant

New NIH Regulations For Grants Increase Institution’s Responsibility

Shame on the Shame Campaign

The Explosion Of Data