A Survey of 1,000 Consumers Underscores the Need for Health Systems to Make Access Easier
Our third annual patient access survey shows that consumers are placing a growing premium on self-service capabilities and convenience in their search for care. This year’s results also reveal a rising influence of organizational brand on consumers’ healthcare decisions, signaling an opportunity for health systems to win their loyalty by expanding care delivery options and streamlining access.
Key findings include:
Excited about this new report? Spread the word: